Store Manager
MARIA. B Designs
Total years of experience :7 years, 11 Months
Develop business strategies to raise our customer’s pool, expand store traffic and optimize profitability.
Meet sales goals by training, motivating, mentoring and providing feed back to sales staff.
Ensure high level of customer’s satisfaction through excellent service.
Complete store administration, and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Report to head office on buying trends, customer needs, profits etc.
Conduct personnel performance appraisals to asses training needs and build career paths.
Dealing with all issues that arise from staff or customers(complaints, grievances etc) and fixing them professionally.
Preparing daily and weekly sales reports and sending them to head office.
Performing internal audits on monthly basis to ensure stock quantity is updated.
Running whole retail store, assigning tasks to employees, managing stocks, cash handling, day to day ordering, purchasing stocks..merchandising, POS systems, warehouse operations, receiving and dispatching stock from warehouse.
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