Deputy General Manager
Satin Creditcare Network Limited
Total years of experience :10 years, 11 Months
Part of the core team for HR Automation and change management initiatives.
Prepared Business Requisition Document (BRD) for automation and defined integration scope with in-house Loan Management Software.
Successfully implemented six modules of in-house HCM for 10, 000+ employees.
Redesigned policies to ensure 0% leakages in HR Operations and Compensation Benefits.
Regularly updated the HR Manual and other SOPs.
Led employer branding and employee satisfaction surveys, achieving Great Place to Work certification for three consecutive years and Top 30 GPTW in BFSI category in 2021.
Managed talent acquisition and recruitment cycle for middle-level positions.
Rolled out Performance Management System (PMS) project through in-house IT team.
Developed promotional paths and succession plans.
Directed benefit programs such as Satin Sahyog, Satin Ease, and Satin Wellness.
Managed talent acquisition and recruitment cycle across all departments nationwide, focusing on senior positions.
Handled team management and streamlined HR generalist activities, ensuring audit compliance.
Improved talent acquisition processes, reducing time-to-hire by 30%.
Oversaw HR operations and talent acquisition for 49 branches in North, West, and Central Delhi.
Coordinated with the head office for implementing all HR related regional level activities.
Conducted mass recruitment drives and niche hiring, managing the entire employee lifecycle.
Maintained MIS administration, asset management, and compliance handling.
Controlled staff attrition and managed leave arrangements.
Promoted from an off-roll resource to a permanent position based on performance.
Acted as the point of contact for the Commercial Vehicle Vertical.
Hired for Gold Loan
Internship Details:
June '12- August '12
Muthoot Fincorp Ltd.
HR Intern
Projects Undertaken: ❖ To study Recruitment and Selection Process of the Branch employees.
❖ Employee Satisfaction Survey.
❖ To study the Recruitment Trend of Various Industries
Achievements during Internship: ❖ Titled as best intern among all the HR interns (different colleges)
❖ Done maximum branch visits for employee satisfaction survey.
❖ Suggestion regarding employee engagement program was implemented.
PGDM (HR) -2 years Full Time 2011-2013 Guru Nanak Institute Of Management 82.4%
B.A (Hons.) English (Regular) 2008- 2011 North Campus, Delhi University, SGTB Khalsa 56%
Class XII 2007 - 2008 LVM Senior Secondary School 82%
Class X 2005-2006 LVM S. S. School 80%