Mohssine el mallaoui

Administrative Assistant Job Duties:
Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

As a language and cross cultural faciltator, I worked to develop basic communication skills among peace corps trainees drring an intensive 10-week training program. I worked closesly with a small group of six trainees where I conducted language and culture training classes using the Peace Corps competency-based curriculum framework. I also provided the trainees with guidance, provided interpretation and translator, when needed, and served as a model and moral support in order to ensure their success in the training program. I was also responsible for ensuring safety and security of the six trainees during the CBT in co-operation with the local authorities

Besides invigilation which served as an initiation to the field of examinations, I was assigned some admin work that included submitting entries in the database dispatching exams right after invigilation …etc .in the same respect, I was supposed to do some customer service activities in which I used to call candidates and arrange for their speaking exam both in Casablanca and Rabat.