مهيلم حسن, Customer experience  Representative

مهيلم حسن

Customer experience Representative

Contact Center Company

Lieu
Arabie Saoudite
Éducation
Baccalauréat, Telecommunication
Expérience
9 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 1 Mois

Customer experience Representative à Contact Center Company
  • Arabie Saoudite - Dammam
  • Je travaille ici depuis juillet 2016

handled high-volume telephone and email enquiries to minimise backlogs.
carried out day-to-day duties accurately and efficiently.
generated key performance indicator reporting to drive better performance.
supported team by demonstrating respect and willingness to help.

DSL Technician à Bazy Trading & Contracting Company
  • Arabie Saoudite - Dammam
  • novembre 2014 à décembre 2015

Install & Repair STC DSL Services TO Customers

Éducation

Baccalauréat, Telecommunication
  • à ALneelain University
  • novembre 2004

Electronic Engineering - Telecom Field

Specialties & Skills

IP Networking
MS Office
typing (arabic-english)
communication
work under pressure
team work
operation
maintenance engineering
computer hardware troubleshooting

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

CGSP-CCTV (Certificat)
Date de la formation:
October 2022
Valide jusqu'à:
October 2027
Cyber security (Formation)
Institut de formation:
STC
Date de la formation:
June 2022
Data protection & privacy (Formation)
Institut de formation:
STC
Date de la formation:
May 2022
Customer service culture (Formation)
Institut de formation:
STC
Date de la formation:
September 2022
customer care (Formation)
Institut de formation:
STC
Date de la formation:
January 2022

Loisirs

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