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MOIDIN KUNHI VAJAPADUPPU, Superviser - Support Services

MOIDIN KUNHI VAJAPADUPPU

Superviser - Support Services·AECOM

المملكة العربية السعودية

بكالوريوس, Bcom

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 5 أشهر

Superviser - Support Services

أبريل 2023 - حتى الآن

AECOM

الرياض، المملكة العربية السعودية

أبريل 2023 - حتى الآن

• Managed complex, end-to-end travel logistics, including international flights, hotels, rail bookings, visa
arrangements, and ground transportation, ensuring
alignment with project and business needs.
• Delivered tailored travel consultation and premium itinerary planning for senior executives and high-net-worth clients.
• Negotiated with global travel vendors to obtain competitive rates and elevate service quality, contributing to cost savings and operational efficiency.
• Processed sensitive financial transactions through
credit/debit cards while maintaining strict confidentiality and compliance.
• Provided proactive, solution-driven customer service to resolve travel-related issues promptly, enhancing client satisfaction.
• Reconciled Corporate Travel Account (CTA) statements and prepared detailed monthly, quarterly, and annual expense reports with high accuracy.
• Coordinated executive calendars, meetings, and travel
schedules with precision, supporting senior managements strategic planning.
• Enforced corporate travel policies and ensured high
standards in service delivery across all administrative
functions.

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
السياحة والضيافة

Travel Coordinator

أبريل 2023 - أكتوبر 2025

AECOM,

الرياض، المملكة العربية السعودية

أبريل 2023 - أكتوبر 2025

• Manage comprehensive corporate travel operations for executives and project teams, covering flight
bookings, hotel reservations, visa coordination, and ground transport using Amadeus and OTA
platforms.
• Liaise with HR, Finance, and Procurement to align travel programs with company budgets,
sustainability goals, and compliance requirements.
• Negotiate vendor contracts and preferred rates, achieving measurable cost savings while maintaining
service quality.
• Handle travel account reconciliation, invoice verification, and KPI-based expense reporting to support
management decisions.
• Provide administrative support including meeting scheduling, correspondence drafting, and
departmental coordination.

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
إدارية

Senior Travel Consultant

أغسطس 2021 - فبراير 2023

Skyline Tours and Travels

Kasaragod، الهند

أغسطس 2021 - فبراير 2023

• Consulted with clients to assess travel requirements,
preferences, and budgets, offering customized and cost-effective travel solutions.
• Researched and organized travel itineraries covering flights, hotels, and ground transport, ensuring smooth and stress-free journeys.
• Negotiated vendor rates to optimise client value and
operational cost-effectiveness.
• Provided consistent, high-quality customer support, fostering long-term client relationships and repeat business.
• Maintained current knowledge of travel trends, visa policies, and destination-specific requirements to ensure regulatory compliance.

مجال الشركة:
وكالات السفر
الدور الوظيفي:
السياحة والضيافة

Senior Travel Consultant

أغسطس 2021 - فبراير 2023

Skyline Travels,

كيرالا، الهند

أغسطس 2021 - فبراير 2023

• Designed and managed customized travel itineraries for corporate and leisure clients, ensuring
compliance with organizational policies and travel budgets.
• Coordinated with consulates and embassies for visa processing and documentation.
• Prepared administrative reports, managed supplier payments, and maintained detailed customer
records.
• Resolved service escalations and coordinated with vendors to ensure high service quality.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Reservation Executive

يوليو 2019 - يوليو 2020

Online Arab Link

دبي، الإمارات العربية المتحدة

يوليو 2019 - يوليو 2020

* Make Hotel reservation.
* Follow up with hotel for confirmation number
* Receiving phone calls and replying to emails.
* Updating Stop sale and Availability calendar.
* Making airline reservation, Issuance, Refund & Re-issue

مجال الشركة:
1358
الدور الوظيفي:
السياحة والضيافة

Reservation Executive

يوليو 2019 - يوليو 2020

Online Arab Link,

دبي، الإمارات العربية المتحدة

يوليو 2019 - يوليو 2020

• Processed hotel and flight reservations using Amadeus and Sabre; handled reissues, refunds, and
amendments per airline and corporate guidelines.
• Monitored rate parity, availability, and supplier performance across channels to ensure booking
accuracy and cost control.
• Supported administrative tasks such as report generation, invoice tracking, and vendor
correspondence.

مجال الشركة:
وكالات السفر
الدور الوظيفي:
الإدارة

Ticketing Consultant

يناير 2017 - يونيو 2019

Skyline tours and travels

كيرالا، الهند

يناير 2017 - يونيو 2019

Managing incoming phone calls and mails
Handling direct and indirect clients
Making Airline, Train and Bus reservation
Re validation, Re-issue and Refunds

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Team Leader

يناير 2013 - أكتوبر 2016

Fursan Tours & Travels

الرياض، المملكة العربية السعودية

يناير 2013 - أكتوبر 2016

making reservation reissue and refund

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Reservation Executive

يناير 2013 - أكتوبر 2016

Fursan Travel,

الرياض، المملكة العربية السعودية

يناير 2013 - أكتوبر 2016

• Managed domestic and international bookings for Ministry of Health employees, maintaining
compliance with policy and budget guidelines.
• Compiled travel data and performance metrics using Excel to support reporting, audits, and
management analysis.
• Provided administrative support including filing, documentation, and correspondence handling.
• Collaborated with internal departments to enhance travel coordination, streamline booking
workflows, and improve operational efficiency.
• Supported audit and reporting requirements by maintaining detailed travel records, expense data,
and performance metrics.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

TICKETING CONSULTANT

مايو 2010 - يوليو 2012

KINGDOM WINGS TRAVELS RIYADH

الرياض، المملكة العربية السعودية

مايو 2010 - يوليو 2012

MY WORK IS RESERVE THE SEAT < AND ISSUE< REISSUE< REVALIDATION< REFUND

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Travel Consultant

مايو 2010 - يوليو 2012

Kingdom Wings Travel,

الرياض، المملكة العربية السعودية

مايو 2010 - يوليو 2012

• Assisted with flight bookings, reissues, and refunds for individual and business clients.
• Maintained detailed booking records, invoices, and client documentation to support audit
compliance.
• Delivered excellent customer service and ensured accuracy in all travel documentation.
• Maintained accurate client and ticketing records for reporting and auditing.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

MANGALORE UNIVERSITY

مايو 2008

مايو 2008

بكالوريوس، Bcom

الهند

المعدل التراكمي (نسبة مئوية): 49%

المعدل التراكمي (نسبة مئوية): 49%

commerce

Mangalore University

يناير 2008

يناير 2008

بكالوريوس، (Accountancy)

الهند

Skills

Hotel Contract Negotiation
Expert
Hotel Contract Negotiation
Expert
Sabre
Expert
Sabre
Expert
Amadeus
Expert
Amadeus
Expert
Ticketing
Expert
Ticketing
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Logistics
Intermediate
Logistics
Intermediate
Procurement
Intermediate
Procurement
Intermediate
Management
Management
Sales
Intermediate
Sales
Intermediate
Corporate Travel Management
Expert
Corporate Travel Management
Expert
Flight Reservation & Ticketing (Amadeus, Sabre)
Expert
Flight Reservation & Ticketing (Amadeus, Sabre)
Expert
Vendor & Supplier Negotiations
Expert
Vendor & Supplier Negotiations
Expert
Hotel Booking & Accommodation Management
Expert
Hotel Booking & Accommodation Management
Expert
Communication & Multitasking
Expert
Communication & Multitasking
Expert
Administrative Support & Office Coordination
Expert
Administrative Support & Office Coordination
Expert
Problem Solving & Conflict Resolution
Expert
Problem Solving & Conflict Resolution
Expert
Advanced Microsoft Excel(Data Analysis)
Expert
Advanced Microsoft Excel(Data Analysis)
Expert
Visa Coordination & Travel Documentation
Expert
Visa Coordination & Travel Documentation
Expert
Itinerary Planning & Travel Logistics
Expert
Itinerary Planning & Travel Logistics
Expert
Customer Service & Client Relations
Expert
Customer Service & Client Relations
Expert
Data Entry & Record Keeping
Expert
Data Entry & Record Keeping
Expert
Scheduling & Calendar Management
Expert
Scheduling & Calendar Management
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Data Entry
Expert
Data Entry
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sabre
Expert
Sabre
Expert
Amadeus
Expert
Amadeus
Expert
Issue
Expert
Issue
Expert
Ticketing
Expert
Ticketing
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
AMADEUS CRS
Intermediate
AMADEUS CRS
Intermediate
CONCUR TRAVEL
Intermediate
CONCUR TRAVEL
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SABRE COMPUTER SYSTEM
Intermediate
SABRE COMPUTER SYSTEM
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية

متمرّس

الهندية

متمرّس

الملايام

متمرّس

العربية

متمرّس

التاميلية

متمرّس

الكانادا

مبتدئ

التدريب و الشهادات

الشهادات
Fire & Safety Engineering – NIFE, Kerala, India (2008–2009)
Sabre Air Conversion, Refunds & Exchanges – Sabre Travel Network, Riyadh (2010)
Amadeus Reservation, Ticketing & Exchanges–Amadeus, Riyadh (2010)
Reach Truck Operator
May 2022

الهوايات والاهتمامات

Playing Vollyball