Production Planning Coordinator
Lucky Textile Mills
Total years of experience :19 years, 6 Months
1. Handling emails of Sr. Manager Production.
2. Working with Senior Manager Production for Planning of Production relate issues from Fabric receiving to Ready Goods Shipment.
• Receiving Inbound calls from HBL Branches all over Pakistan
• Diagnose that what type of problem is it for example: If PC issue then to diagnose that its Hardware issue or Windows O/S issue
• Provide FCR over phone on issue such as (If there is some network issue then we check if the user has printer sharing, email send/ receive, icons not seen on desktop, network connection icon/network disable issue then we try to solve the problem on Call through First level support.)
• If the user has Communication issue then request user to ping for confirm of Communication issue
• Documenting the issue accurately in relevant module of HBL track Application
• Assign complaints to respective IT Centers and Regions.
• Identifying fake resolved complaints and forwards the same to Quality Unit.
• Sending reminders of complaints on request of users.
• We check in IRIS the status of ATM MACHINE, last transaction of ATM Machine & the issue is shown & the details of ATM Machine
• Admin Works to handle staff, to handle the correspondence of Parents & teachers.
• To maintain attendance of staff & students.
• To handle all issues of school on Administration level.
• Admin Works to handle staff, to handle the correspondence of Parents & teachers.
• To maintain attendance of staff & students.
• To handle all issues of school on Administration level.
• Dec 2009 to Dec 2010 I.T. Manager at Online System Communications, Karachi, Sindh, Pakistan
1. Manage the whole Computer Lab 2. To Install Softwares or check all Hard ware problems. 3. To maintain all PCs in workable position. etc.
• Jan 2008 to Nov 2009 Assistant Admin & Accounts at Batla Estates & Builders, Karachi, Sindh, Pakistan
1. Handle all functions of Office 2. To handle all work of Accounts 3. Control all Staff 4. Maintain records. 5. Managing Salaries etc.
• Jan 2007 to Dec 2008 Graphic Teacher at Technical Training Centre, Karachi, Sindh, Pakistan
1. Teaching graphic Softwares 2. Giving Training to Students according to Softwares. etc.
• Sep 2007 to Dec 2007 Marketing Executive (Credit Cards Department) at Muslim Commercial Bank, Karachi, Sindh, Pakistan
1. Outdoor sales 2. Makings contacts.
• Graphic Designer for CDS Covers.
• Jul 2014 B.com at Karachi University, Karachi, Sindh, Pakistan, with (Grade/GPA) continuing. One Paper left.
Intermediate – Commerce
• Jul 2004 Matriculation (Computer Science) at White House Grammar School, Karachi, Sindh, Pakistan, with (Grade/GPA) B