Manager HR
Bharat Co-operative Bank (Mumbai) Ltd.
Total years of experience :10 years, 11 Months
CAREER HIGHLIGHTS
• Negotiated collective bargaining deals on salary, allowances and employee benefits during 3 Wage Agreements.
• Involved in multiple business restructuring initiatives supporting the planned growth of the Bank from 50 to 100 branches in three states and increase in employee strength from 700 employees to 1400+ employees through recruitment, staffing, talent development, and promotion activities.
• Onboarded and conducted training for more than 700 new hires on organizational culture, change management, organizational behaviour, HR policies and procedures and soft skills. Successfully conceptualized, designed, restructured and implemented in-house and external signature training series.
• Organised multiple recruitment processes for 5000 + candidates at a single drive involving co-ordination and negotiation with external agencies for conduct of Bank exams, resume screening, scheduling, preliminary interviewing and related activities.
• Crafted, developed and implemented more than 10 first ever policies, manuals and procedure documents outlining Bank’s policies related to recruitment, succession planning, staffing and promotion, disciplinary procedures, code of conduct and compensation and benefits.
• Guaranteed compliance with state, central labour laws, regulatory requirements of RBI and statutory requirements with no violations during full 10+ years of employment.
• Organised multiple promotion processes involving co-ordination and negotiation with external agencies for conduct of promotion exams, group discussions, interview process catering to 300+ employees across different levels during a single process.
• Facilitated and assisted Senior Management in devising, coordinating and implementing all talent management and succession planning initiatives, consistently maintaining a retention rate of over 95%.
• Instrumental in planning the transition to remote workflows and developed hybrid work plans for 1400 + employees during the global pandemic, designed COVID-19 safety protocols and guidelines, conceptualized alternate leave policies, allowance structures and devised communication material to disseminate relevant information on business continuity across the Bank.
• Established Bank’s first-ever performance management process ensuring annual assessment compliance for all employees across more than 20 grades.
• Coordinated in-house training for more than 1000 employees during migration of banking software.
Handled the position of 2nd in command of HRM Department, reporting directly to the Joint Managing Director. Supervised HR team of 11 staff members, coached and mentored direct reports.
• Assisted decision-makers on complex and confidential matters ranging from organisation structure & design, talent acquisition, succession planning, performance management, learning & development and employee relations.
• Collaborated with cross-functional teams and ensured successful execution of initiatives; maintained compliance with relevant employment laws and regulations ensuring compliance with HR policies and procedures.
• Facilitated investigations of disciplinary issues, misconduct and grievance matters. Liaised with panel advocates and also assisted in the disciplinary proceedings.
• Analysed wage/salary reports, devised, negotiated and implemented competitive compensation plans which reduced acquisition cost. Handled all HR audit related queries and compliance.
• Oversaw the entire recruitment procedure, starting from job posting, to candidate onboarding. Partnered with department heads to ascertain hiring needs.
• Reviewed training programs regularly and built and realigned learning and development strategies focused on specific organizational needs.
• Drafted and/or revised various documents of legal nature, ensuring in particular that obligations stemming from legislation and regulations in force are complied with. Handled all HR audit related queries and compliance.
• Developed job descriptions and roles and responsibility documents for positions across all levels including senior management positions mandated by regulators.
• Formulated and implemented strategies to maximize employee benefits viz retirement benefits like gratuity, leave encashment, EDLI, and Mediclaim, term insurance plans.
• Developed and created a succession planning system by working with management to identify future leaders, identify gaps in leadership, and create and implement plans to meet succession goals.
• Developed L&D strategy, approach and training plan for each year, collaborated with department heads to align training needs from a Technical and Soft skills perspective. Managed resources and budgets to ensure the effective delivery of curriculum, programs, and processes.
• Devised and Implemented changes in the HRMS software which helped streamline HR operations including attendance, compensation and benefits, promotion process.
• Devised, implemented and led strategic HR programs promoting health and wellness initiatives, which remarkably enhanced employee engagement. Organized multiple company-wide events designed to boost employee morale.
• Performed administrative and customer service functions by responding to general employee inquiries, assisting in recruitment, promotion, training & development, compensation and other HR functions.
• Developed feedback forms, pre-interview sheets, re-designed employee data sheets which reduced application processing time.
• Filling paperwork, processed new hires, transfers, separations, terminations, changes in job classifications and merit increases in online and offline mode. Worked with HR team to coordinate company events.
Masters of Management Studies (MMS) with Specialization in Human Resources - 2010 to 2012, PTVA’s Institute of Management, University of Mumbai Two years full time Masters Degree.
• Bachelor of Commerce (B.Com) with specialization in Financial Accounting & Auditing – 2007 to 2009, R. A. Podar College of Commerce & Economics, University of Mumbai. Three years Full Time Degree Course