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Momen Alhjouj, HR Administrator

Momen Alhjouj

HR Administrator·Mazaya Real Estate Development (Qatar)

Qatar

Bachelor's degree, Business Administration

Work experience

Total years of experience: 5 years, 10 months

HR Administrator

October 2024 - Present

Mazaya Real Estate Development (Qatar)

Ar Rayyan, Qatar

October 2024 - Present

• Recruited 60+ employees across diverse roles, managing sourcing, shortlisting, interviews, offers, and
onboarding.
• Developed and enforced HR policies and procedures to align with legal regulations and company goals.
• Administered leave, overtime, and payroll coordination for 100+ staff across 11 active projects.
• Prepared employment contracts, facilitated sponsorship transfers, and ensured accurate records in line
with MOL.
• Collaborated with finance and operations to ensure seamless manpower planning and policy enforcement.
• Conducted performance evaluations and recommended promotions, salary adjustments, or training needs.
• Handled employee grievances, issued disciplinary notices, and supported employee engagement
activities. Reduced onboarding lead time by 30% through improved documentation processes.
◦ Designed a centralized leave and attendance tracking system improving compliance and accuracy.
◦ Played a key role in internal audit readiness for HR operations and policy documentation.

Company industry:
Human Resources Outsourcing

HR Assistant

January 2021 - January 2022

Crystel

Amman, Jordan

January 2021 - January 2022

• Monitored attendance, leave, and payroll data and generated weekly HR reports.

Company industry:
Call Centers & Customer Care Outsourcing

Customer Service Agent

January 2019 - January 2021

Crystel,

Amman, Jordan

January 2019 - January 2021

• Trained new team members on company policies and communication techniques Created and
updated employment contracts and staff files in line with labor requirements.

Company industry:
Call Centers & Customer Care Outsourcing

Cashier

January 2016 - January 2017

Cozmo Mall,

Amman, Jordan

January 2016 - January 2017

• Processed various payment methods including cash, credit cards, and mobile payments with
high accuracy.

Company industry:
Sales Outsourcing

Education

Al-Al Bayt University

January 2022

January 2022

Bachelor's degree, Business Administration

Jordan

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Talent Forth
ISO