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Mona Abd Elmonam Ahmed Mohamed, RECEPTIONIST

Mona Abd Elmonam Ahmed Mohamed

RECEPTIONIST

HASSAB LABS

Location
Egypt - Alexandria
Education
Bachelor's degree, Accounting Section
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

RECEPTIONIST at HASSAB LABS
  • Egypt - Alexandria
  • My current job since October 2013

1--WORK ON L.D.M SYSTEM
2--ANSWERING TELEPHONE FROM CUSTOMERS AND TRYING TO ANSWER THEM ABOUT ALL INFORMATION THEY NEED
3--TAKE CUSTOMERS DATA AND RECORD THEM IN L.D.M SYSTEM AND ACCOUNT THEM AT THE END FOR EXAMINATION COST
4--RECEIVE CUSTOMERS PROBLEMS AND TRY TO SOLVE IT WITH PROMISE NOT TO BE REPEAT .

Education

Bachelor's degree, Accounting Section
  • at FACULTY OF COMMERCE
  • June 2013

Specialties & Skills

Digital Marketing
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Sales
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Accounting
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Customer Service
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Microsoft Office
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lab dynamic system data entry
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computer software
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Languages

English
Intermediate

Training and Certifications

CUSTOMER SERVICES (Training)
Training Institute:
HASSAB LABS
Date Attended:
July 2014
American Conversation Diploma (Certificate)
Date Attended:
November 2012
IT INDUCTION (Training)
Training Institute:
HASSAB LABS
Date Attended:
July 2014
ISO 15189 (Training)
Training Institute:
HASSAB LABS
Date Attended:
February 2015
I.C.D.L (Certificate)
Date Attended:
November 2011
QUILTY ASSURANCE INDUCTION (Training)
Training Institute:
HASSAB LABS
Date Attended:
February 2015