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mona al qaderi, Senior Recruitment Consultant and Business Development

mona al qaderi

Senior Recruitment Consultant and Business Development·Reach Employment Services

United Arab Emirates

Bachelor's degree,

Work experience

Total years of experience: 18 years, 5 months

Senior Recruitment Consultant and Business Development

July 2011 - Present

Reach Employment Services

Abu Dhabi, United Arab Emirates

July 2011 - Present

•Following up new business opportunities and setting up meetings.
•Planning and preparing presentations.
•Establishing and maintaining working relationships.
•Setting up call centre support teams and claims handlers.
•Overseeing the development of marketing literature.
•Getting vacancy details from employers.
•Calling companies to generate new business.
•Interviewing and testing job seekers to build a pool of people ready to fill vacancies.
•Matching candidates to suitable jobs.
•Screening and short listing candidates before employers interview them.
•Building good relationships with employers so that they keep using your agency.
•Meeting targets for the number of vacancies taken or the number of people placed into jobs
•Keeping records of clients, employers and vacancies
•Negotiating your agency's fees
•Headhunting' - finding and approaching candidates for executive or specialist jobs.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Admin Assistant & Data Entry Clerk

May 2010 - May 2011

Department of Transport (Dot)

Other

May 2010 - May 2011

•Perform Activities related to entering, encoding and coding of documents and information into computer system or tracking database according to established procedures.
•Handling all kind of leaves for the employees and entering them on DOT In-house system and the attendance system.
•Make sure all leaves are correct as per the policy and procedures in order to calculate the End of Service.
•Keep tracking all employees’ data on the system and make sure they are correct and updated.
•Generate reports and respond to inquiries regarding entered data as requested.
•Maintain confidential information.
•Assisting my colleagues in all HR and Employee Affairs works (Contracts-End of Service-Leaves-Pension, salary certificates…etc...)

Company industry:
Motor Vehicle Passenger Transport
Job role:
Support Services

Administration Assistant

October 2009 - April 2010

Abu Dhabi Education Council ( ADEC)

Other

October 2009 - April 2010

•Retrieving/Updating data stored in databases.
•Communicating information to /from schools, principles, and teachers
•Answer telephones and transfer to appropriate staff member.
•Meet and greet clients and visitors
•Create and modify documents using Microsoft Office
•Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
•Maintain hard copy and electronic filing system.
•Provide Administrative support to ensure the Council operations are maintained in an effective, up to date and accurate manner.
•Using different programs including Oracle, ERP system and MS Excel
•Support Services
•Direct calls and respond to inquiries.

Company industry:
Primary, Prep, & Secondary School
Job role:
Support Services

Product specialist ( Enterprise CC. )

July 2007 - December 2007

Bayt.com

Other

July 2007 - December 2007

•To handle (Assisted/Verified Assisted services) as per the task list.
•To follow up with clients and confirm their satisfaction on the short listed CVs.
•Ensure user understands benefits of using website tools and basic functions.
•To leverage this relationship ultimately to promote Bayt.com products and services and motivate repeat client usage (RENEWALS).
•To motivate clients to recommend Bayt.com through positive word-of-mouth (REFERRALS).
•To obtain Testimonials from clients on the benefits of Bayt.com services.
•To promote positive client experiences on Bayt.com.
•To continuously conduct market research on customers’ needs and share it with department heads in order to improve Bayt.com offerings.
•Report to designated consultants on client’s status and to the Area or Country Manager on sales and operational matters.
•Carry out other sales and operational activities as requested by the management.

Company industry:
Business Consultancy Services
Job role:
Customer Service and Call Center

customer service

April 2006 - June 2007

invest one financial brokerage l.l.c

Other

April 2006 - June 2007

•Opening accounts for the new clients on the Broker Vision.
•Using Abu Dhabi and Dubai Equator.
•Managing existing clients.
•Stock Transfer.
•Assist Broker and Trading Manager in taking orders (Buying and Selling).
•General Administration Duties and Customer Service.

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Education

Philadelphia University

February 2005

February 2005

Bachelor's degree

United Arab Emirates

Skills

Data Entry
Expert
Data Entry
Expert
Administration
Expert
Administration
Expert
Market Research
Expert
Market Research
Expert
Order
Expert
Order
Expert
Policy
Expert
Policy
Expert
Teamwork
Expert
Teamwork
Expert
communication
Expert
communication
Expert
computer skills
Expert
computer skills
Expert
problem solving
Expert
problem solving
Expert
Time Management
Expert
Time Management
Expert
Events Coordinator
Expert
Events Coordinator
Expert
Data Entry
Expert
Data Entry
Expert
Administration
Expert
Administration
Expert
Market Research
Expert
Market Research
Expert
Order
Expert
Order
Expert
Policy
Expert
Policy
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Broker Certificate
Association with Jordan Securities Commission for the Brokers Training & Certification Program
Aug 2005 - Sep 2005

Hobbies and interests

Reading, Swimming, Traveling