Mona AlWafai, Administration Senior Manager   Assistant Vice President

Mona AlWafai

Administration Senior Manager Assistant Vice President

Teleperformance

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

Administration Senior Manager Assistant Vice President at Teleperformance
  • United Arab Emirates - Dubai
  • My current job since January 2016

Provided continuous, high quality support to President/CEO. Coordinated schedule, appointments and travel arrangements; managed expense account and recovery.

Organized annual shareholder meetings, including site selection, catering and preparation of appropriate materials.

Coordinated work flow among UAE and Egypt’s staff. Prioritized and delegated tasks, provided motivation and direction to create a positive work environment and ensured accurate, on-time completion.

Tracked office expenses and created monthly reports for senior executive.

Submitting required documentation to the banks and process bank transactions as advised by the CFO.

Submit and ensure the processing of all types of applications and paperwork to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, labor permits, export license, economic license, foreign license

Office Manager at OMS Gulf
  • United Arab Emirates - Dubai
  • January 2013 to December 2016

•Managing filing systems.
•Prepare correspondence& reports as requested.
•Conduct researches, compile date & prepare documents for consideration & presentation for executives.
•Managing office budgets.
•Booking transport and accommodation.
•Ordering stationery and equipment.
•Handle customer inquiries and complaints.
•Manage internal staff relations.
•Manage, organize and coordinate all administrative activities to facilitate the smooth running and function of the Office and to ensure work is being executed efficiently, accurately and in a timely manner
•Various PRO responsibilities (travel visas, residence visas, commercial license renewals…)

Administrative Assistant at OMS (Online Modern Solutions)
  • Egypt - Cairo
  • July 2011 to December 2012

•Assist in the planning & preparation of meetings, conferences etc...
•Prepare correspondence& reports as requested.
•Conduct researches, compile date & prepare documents for consideration & presentation for executives.
•Assist staff with administrative duties as requested.
•Cooperate in the maintenance and/or modification of agency data collection system.
•Maintain accurate daily accounting of fees, donations and other revenue.
•Assist with completion of necessary statistical reports as requested.
•Maintain appropriate interpersonal relationships with employees, peers, and consumers.
•Facilitate special event registration and execution.

Sales Support Coordinator at DHL Global Forwarding
  • Egypt - Cairo
  • July 2008 to June 2011

•Support outdoor sales to achieve Sales Target and Budget.
•Support preparation of sales materials (e.g. company presentation, quotation, etc.)
•Obtain Marketing & Sales information through the web or other research tools and share relevant information with the department
•Record the minutes of sales meetings and share the information with other departments
•Prepare Monthly Sales Report
•Support sales teams to expand the business and to gain new customers

trainee in the HR department at intercontinental hotel
  • Egypt - Cairo
  • August 2007 to August 2007

working in the HR department (taining, prsonnel, recruitment)

trainee in the HR department at intercontinental hotel
  • Egypt - Cairo
  • August 2007 to August 2007

working in the HR department (taining, prsonnel, recruitment)

Education

Bachelor's degree, Marketing
  • at Arab Academy for Science& Technology & Maritime Transport
  • June 2007

Specialties & Skills

Materials
Data Collection
Booking
Preparation
Minutes
Excellent user for all Microsoft programs

Languages

English
Expert
Arabic
Expert