People Services Manager
Total years of experience :6 years, 9 Months
- Support the HR Manager in providing a high quality and proactive service, meeting corporate requirements, regarding all aspects of payroll, employee relations, benefits & HR processes. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
-Support payroll activities, gathers and analyzes payroll data from start to end.
-Prepare payroll reports.
-Maintain compliant policies and procedures for processing payroll & for HR
-Answers general human resource questions and inquiries regarding benefits, compensation and employee relations
-Coordinates and maintains confidential personnel records.
-Support the HR Manager in ensuring that the company remains fully compliant with changes to employment law and practices, internal security and audit procedures, and that these practices are implemented consistently
-Work closely with the team, in the development of a performance driven culture, which encourages individual ownership of results and associate development.
-Implement appropriate actions to raise associate satisfaction levels
-Contribute to the business planning process and ensure Human Resources Strategy is aligned to business goals.
-Add value in support of the Company's business objectives
-Be able to support employees with Egyptian employment law queries and direct them to the Government authorities when applicable
-Payroll/employee relations/benefits systems/process improvement & automation
• OD
* Improved and enhanced all the policies and procedures, communication system, org chart and strategic plans by partnering with HR consultancy house.
* Communicated with external Marketing consultancy regarding new services.
* Reached higher performance rates by developing job descriptions and performance evaluation, in addition of designing a succession plan for all peers.
• Training
* Initiated training need analysis
* Achieved best results by developing and creating needed training materials to be applied in house for peers.
* Outsourced specialized training centers to provide unique training programs for better career development
• Payroll & Benefits
* Raised the employees' satisfaction bar by implementing a new compensation plan.
* Maintained monthly salaries and bank procedures.
• Personal
* Transferred work culture to new team members during conducting orientation and presenting developed handbook.
* Adapted healthy working environment through initiating employees counseling.
* Updated employees database including their personal files.
* Cooperated with our legal partner regarding all related social insurance matters.
• Recruitment
* Determined yearly employment needs based on current workload.
* Developed the team quality by selecting and interviewing best candidates and presenting offer letters to the best fits.
* Reduced turnover rate by solving possible issues during exit interview.
• Day to Day operations.
* Maintained department records and reports.
* Involved in administrative staff meetings.
Working as Executive Administrator at Al-Zahrwan FoundationEgypt from 01/04/2012 to 30/05/2016.
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