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Mona Helal, Sales Trainer

Mona Helal

Sales Trainer·AstraZeneca

Egypt

Diploma, NLP professional practitioner certificate

Work experience

Total years of experience: 5 years, 7 months

Sales Trainer

April 2010 - January 2012

AstraZeneca

Cairo, Egypt

April 2010 - January 2012

As a part of AstraZeneca Egypt Training Department and a certified international trainer, reporting to the Training Manager; my responsiblities include:

#On-job training of medical sales representatives during their daily calls to costumers, coaching them to enhance their sales skills and capabilities.
This process takes place by accompanying MRs in their calls, discussing their performance after each call and providing guidance.
The guidance process includes:
-Trainer-Representative one to one discussion.
-Preparing a coaching report and sending it to the Rep's direct manager.
-Deciding the next developmental step for the concerned Representative.

#Inductiond and orientation training for new comers.

#Training needs analysis.

#Training materials preparation; PPT presentations and handouts.

#Preparing and delivering of class room training sessions which AstraZeneca training department holds for sales representatives.

#Post training evaluation, through focus groups and surveys among the trainees and their superiors.

#Training coordination, venue choosing and checking, workflow quality assurance.

#Perform full assessment for part time sales representatives in order to evaluate their ability to perform on full time basis.

#Screening and interviewing candidates for Sales rep positions..

Company industry:
Pharmaceutical Manufacturing
Job role:
Training and Development

Medical Representative

August 2008 - March 2010

AstraZeneca Egypt

Cairo, Egypt

August 2008 - March 2010

Was responsible for promoting "Seroquel", a CNS product for Psychiatrists. \n \nMy role included the following: \n \n-Achieving the sales target. \n \n-Delivering the marketing message to the identified costumers in East Cairo. \n \n-Assisting in planning and execution of focus groups, surveys and marketing activities for the identified customers.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical Representative

February 2008 - July 2008

GlaxoSmithKline Egypt

Cairo, Egypt

February 2008 - July 2008

Was responsible for promoting 2 CNS products for Psychiatrists and Neuro-psychiatrists.

My role included the following:

-Achieving the sales target.

-Delivering the marketing message to the identified costumers in East Cairo.

-Assisting in execution of focus groups, surveys and marketing activities for the identified customers.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Associate Product Marketing Manager

June 2007 - January 2008

Delta Pharma

Cairo, Egypt

June 2007 - January 2008

Was responsible for setting Business plans for 2 CNS products with a targeted customers of Psychiatrists and Neuro-psychiatrists.

My role included:
-Preparation of promotional materials, addressed for Physicians and Pharmacists.

-Preparation and execution of product and scientific background training for sales force.

-Follow up on the execution of business plans with sales force, including key opinion leaders CRM with the designated sales force.

-Promotional events preparation and execution, including group meetings, focus groups and conferences participation.

-Performing market research activities, qualitative and quantitative, for the identified target customers and products, including:

-Focus groups planning, execution and data collection and analysis.

-Market, Customers and product surveys. Including building the surveys, executing and data collection and analysis.

-Inertpreting and analysis of IMS data, concerning both products and customers.

-Key opinion leaders CRM with designated medical sales representatives.

Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Medical representative

July 2005 - May 2006

Delta Pharma

Cairo, Egypt

July 2005 - May 2006

Was responsible for promoting 3 CNS products for Psychiatrists and Neuro-psychiatrists.

My role included:

-Achieving the sales target.

-Delivering the marketing message to the identified costumers in East Cairo.

-Assisting in execution of focus groups, surveys and marketing activities for the identified customers.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

NLP Centre of excellence, ILM, UK.

January 2014

January 2014

Diploma, NLP professional practitioner certificate

United Kingdom

Still ongoing

British Psychological Society

January 2014

January 2014

Diploma, RQTU ATU/TUA/TUP

United Kingdom

Still ongoing

Cambridge International Diploma for Teachers and Trainers.

October 2011

October 2011

Diploma, ToT

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Cambridge International Diploma for Teachers and Trainers.

School of Continued Education, American University in Cairo.

August 2008

August 2008

Diploma, Marketing

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Faculty of Pharmacy, AinShams University.

July 2005

July 2005

Bachelor's degree, Pharmaceutical Science

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

, Aziz Abaza Language School

July 2000

July 2000

High school or equivalent

Egypt

Skills

Research

Expert

Coaching

Expert

Training

Expert

Screening

Expert

Sales Skills Training

Expert

Coaching

Expert

Sales

Expert

Training needs assessment

Intermediate

Post training evaluation

Intermediate

Marketing

Intermediate

Training

Expert

Market Research

Expert

Research

Expert

Screening

Expert

Sales Skills Training

Expert

Languages

Arabic

Expert

English

Expert