Mona Ismail - SHRM

▪ Deliver HR solutions and expertise to companies’ service operations organization through the design and implementation of Human Resources strategies that support key initiatives to achieve business results and enable sustainable growth.
▪ As HR auditor helps the companies to evaluate the efficiency of its human resources department and programs.
▪ Manage and deliver companies training and development activities in accordance with organizational requirements. In addition, contribute to the strategic direction and development of training within the Companies with a variety of multimedia training platforms and methods.
▪ Help companies Cost-cutting refers to measures implemented by a company to reduce its expenses and improve profitability.
▪ Coordinate as Headhunter with hiring managers for each company and help define the requirements for vacant positions. Their main responsibility is to seek out qualified candidates through social media or my own database and face-to-face meetings.

▪ Prepare and update the HR Handbook, policies and procedures for human resources department (Jordan, Palestine, Syria and Bahrain).
▪ Develop organizational design and development strategies based on bank goals.
▪ Audit on all HR areas to ensure that compliance with labor laws and internal rules and regulations of risk and compliance sector to reduce the operational risk ratio and its place in the achievement of HR goals and objectives.
▪ Prepare strategic cost-cutting to help the bank lower the cost structure and ensure the bank is ready for growth. It focuses on the aspects of the business that are controllable while freeing up resources to fund the transformation and future growth.
▪ Direct the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the bank and prepare the succession planning.
▪ Evaluate the effectiveness of training programs and instructors
▪ Set and update the bank’s pay structure and benefits offerings.
▪ Work in conjunction with all department heads to ensure maximum profitability.

Microfund for Women 2015 - 2017
▪ Coordinate with hiring managers to identify staffing needs to prepare the manpower planning and Budget plan.
▪ Determine selection criteria and Source potential candidates through online channels (e.g. social platforms and professional networks).
▪ Assess candidate information, including resumes and contact details, using our Applicant Tracking System
▪ Design job descriptions and interview questions that reflect each position’s requirements and organize and attend job fairs and recruitment events.
▪ Develop a strategic plan to achieve organizational goals.
▪ Conducts annual training and development needs assessment.
▪ Identify performance gaps, determine training needs, and develop a performance management program and leadership development program to support organizational growth.
▪ Trains and coaches Distract and Branches managers, supervisors and others involved in employee development efforts.
▪ Develop the HR agenda to improve and monitor employee productivity, developing HR strategies, policies, and practices, Structuring compensation and benefits packages that as a role for HR Business Partner.

USAID - Jordan Workforce Development Project (2014 - 2019)
- Selecting and hiring qualified candidate as an employees and consultants ( reginal and local candidates) on the project based on a specific qualifications and competencies for each position
- Preparing and developing job descriptions to prepare the job adverts, checking application forms, screening for all applications, to interview the candidates who’s has the convenient qualifications and competencies for the position to prepare the Employee’s Biodata Sheet - US style. And preparing the justification letter for candidates that depend on The USAID Local Compensation Plan to get the approval from USAID Head Office - Washington
- Working with hiring team leader to define requirements for open roles
- Browsing resume databases and profiles sites
- Managing and attending the job fair and organize career events
-Familiar with Jordanian Labor Law, Social Security and Income Tax
- Managing and developing HR system for USAID WFD Project; Selecting tools, Recruitment process, Policies and Producers, USAID Local Compensation Plan System based on USAID grading system, Performance Management.
- Building a huge CV database for USAID WFD Project that consists of 1750 resume with updating from time to time for The local and International freelances around the world from all sectors (Investment, Labor and Employment, Monitoring and Evaluation, Human Resources, Banking, Microfinance)
- Implementing the US policies for equal opportunities
- Preparing HR monthly report
- Preparing the payroll and working on health insurance and updated with agency.
- As HRBP was Working closely with various components in the USAID Project increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures to accomplish their goals

World Bank - Jordan Specialized Consultancy Service for Data Collection on Quality of Health Service - Establishes recruiting requirements by studying the project plan and objectives, and preparing scope of work
- Managing and developing job descriptions based on qualifications and competencies for each position, checking application WB forms. Interviewing and hiring the fit talent.
-Screening the CVs depends on the Scope of Work for the position
- Organizing interviews for talents as requested by WB program’s plan and informing the candidates about the result of their interviews, hiring the candidate who’s fit for the position for both way “ Technical experience and competencies
- working towards and exceeding targets that relate to the number of candidates placed

World Bank - Jordan Active Lobar Market Program
- Studying and analyzing the needs of Jordanian Labor Market Program to attracting candidates and matching them to temporary position
- Reviewing and updating recruitment policies to ensure effectiveness of selection techniques
- Headhunting - identify and approaching suitable candidates who may already be in work
- Using my network from candidates database match the right person to WB program’s vacancy
- Organizing interviews for talents as requested by WB program’s plan and informing the candidates about the result of their interviews, hiring the candidate who’s the fit for position for both way “ Technical experience and competencies”
- Working towards and exceeding targets that relate to the number of candidates placed
- Establishes recruiting requirements by studying project plans and objectives; meeting with managers to discuss needs

- Implementing the HR functions which include, Recruitment and Selection process, Payroll and benefits, Performance Management, HR Information Management to achieve HR goals and objectives
- Managing and developing the organization structure and job description
- Attracting to hire qualified candidates
- Handling and developing the policies, procedures and handbook of employees
- Participating in performance management process
- Familiar with Jordanian Labor Law, Social Security Law and Income Tax
- Managing and following up the Health Insurance with agency
- Familiar with Oracle and MenaITech System
-Managing the day-to-day operations of the Human Resources Department
- Preparing the HR Monthly reports

- Assisting with day to day operations of the HR Function and duties
- Compiling and update employees records ( hard and soft copies )
- Processing documentation and preparing report relating to personal activities like staffing, recruitment, training and development and performance evaluation
- Assist in payroll preparation by providing relevant data such as absence, bonus and leaves
- Conduct initial orientation to newly hired employees
- Assist recruitment team to source candidates and update their database