Mona Masri, HR Supervisor

Mona Masri

HR Supervisor

Beirut Arab University

Location
Lebanon - Beirut
Education
Master's degree, Masters of Business Administration (MBA)
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

HR Supervisor at Beirut Arab University
  • Lebanon - Beirut
  • My current job since August 2010

 Overseeing the Human Resources functions for Beirut Arab University’s North Campus with more than 100+ Staff
 Developing job descriptions across all levels and 20+ categories. Interviewed employees to construct an accurate picture of the duties and skills required for each position.
 Evaluating current Organizational Design and provide recommendations on alternate structures and reporting lines that will lead to an increase in productivity and employee engagement.
 Providing guidance to the development of new positions and changes to the existing positions and departments
 Developing new and reengineering current processes, which increased productivity and automation across the HR Department.
 Managing the full recruitment process: interviewing, reference checking, making offers to candidates, and delivering the induction training
 Organizing multiple team activities / events to engage and improve employee morale and boost performance
Participated in the Foundation for International Business Administration Accreditation process as HR team member.

HR Officer at New TV
  • Lebanon - Beirut
  • November 2008 to June 2010

working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
recruiting staff - this includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates;
developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management;
advising on pay and other remuneration issues, including promotion and benefits;
undertaking regular salary reviews;
negotiating with staff and their representatives on issues relating to pay and conditions;
administering payroll and maintaining records relating to staff;
interpreting and advising on employment legislation;
listening to grievances and implementing disciplinary procedures;
developing HR planning strategies with line managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels;
 planning and sometimes delivering training, including inductions for new staff;
 analysing training needs in conjunction with departmental managers.

Assistant General Manager at New TV
  • Lebanon - Beirut
  • August 2007 to November 2008

Priorities
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager’s absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
Communication
• Compose correspondence/reports for own or manager’s signature
• Arrange essential mail in priority action order for boss
• Check deadlines on incoming requests and put preliminary work in play
• Process replies on own initiative or from bosses’ dictation or notes
• Research, draft or abstract reports

Appointments/Meetings
• Maintain calendar; ascertain which events require boss’s presence
• Fix commitments to maximize boss’s time efficiency; Allow decision/desk time
• When boss chairs meetings:
-Prepare agenda in advance
-Arrange meeting facilities
-Act as recording secretary; prepare action minutes
Confidentiality
• Perform to earn boss’s full confidence
• Assure discreet handling of all business

Internship at UNESCWA
  • Lebanon - Beirut
  • November 2005 to January 2006

Career Development and Training Section:
- Assisted in the organization and follow up of training activities, in the operation of Career Development Centre and carried out data entry.

Benefits and Entitlements Section
- Assisted in the induction process of new staff members, the finalization of uncompleted clearance forms for staff members, verified compiled data of new recruits, reviewed questionnaires for dependency benefits, prepared the weekly log of Personnel Actions to be pouched to Geneva and New York, verified beneficiary forms, edited and updated the “Welcome to Lebanon” Booklet.

Recruitment Section
-Was responsible for screening application forms to vacancy announcements and entering all applications in the roster.

Administrative Assistant (employed on a temporary basis) at Canadian Embassy
  • Lebanon - Beirut
  • January 2004 to March 2004

-Provided general support to the Administration Sections (Management Consular Officer, Property/Personnel, Accounting and Trade sections); translated documents, carried out data entry, filing, updated Canadian residents’ files, answered enquiries.
- Made a research about the various educational institutions in Lebanon and Canada, contacted them and organized logistics for the Trade Section Education Promotion Show- Academia held in February 2004 at the Phoenicia hotel in Beirut.

Education

Master's degree, Masters of Business Administration (MBA)
  • at University of Balamand
  • February 2007

My MBA field project was conducted on “Herzberg’s Theory of Motivation”. The purpose of this research was to prove the applicability of Herzberg theory in Lebanon concerning the managerial aspect in work, motivation. This research helped me during my work since I gained knowledge about the employees needs, the factors that led to demotivaton in the workplace and the way to recreate motivation among staff.

Bachelor's degree, Bachelor of Business Administration
  • at University of Balamand
  • June 2003

Dean's Honor List for the Fall 2001

Specialties & Skills

Job Descriptions
Administration
Disciplinary
Minutes
Action Planning
MS Word, Excel, Power Point,
Microsoft Office software & the Internet- Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Human Resources Training Program funded by USAID (Training)
Training Institute:
Los Angeles, California
Date Attended:
April 2014