Executive assistant
National bank of Kuwait
Total years of experience :17 years, 11 Months
ensure that the Faculty is able to comply with all relevant accreditation and audit requirements
Act as a first point of contact for the school and provide a high level of client service to ACK students.
Responsible for the administrative duties.
Contact students, when necessary, for various reasons including but not limited to timetables changes, late registration, low attendance, census date of registration withdrawal etc.
Updating all Documentation appropriately.
Monitoring faculty members for following departmental policies and procedures.
Providing academic advising for students.
Procurement : updating contact data for local & Overseas suppliers, providing gift items ideas, negotiate prices, selecting the best price and make saving in the cost centre budget, follow up with delivery and logistic . Maintenance & Operation: assure a proper operation and maintenance for the facilities equipment and accessories by implementing and assigning a reputed operation and maintenance contractor. Security Services: provide the required security details for the projects and their belongings, controlling the in and out movement of the people and vehicles on day-to-day basis, and reporting any kind of accident or any abnormal action that may happen inside the facility. Customer Service: enhancing customer relation, improving efficiency, minimizing expenses, displaying statistics, and better office communication handling. Collection of Rent: process of collection of rent that they can offer in a very professional and precise method with customers and tenants. Leasing: prepare a leasing plan, providing the potential clients the required information, negotiate the leasing contract terms and conditions, making market study of our competitors, following up the tenants fitting out.
• Organise meetings, functions and conferences.
• Organise and coordinate all CEO travel and accommodation arrangements
• Producing documents, briefing papers, reports and presentations.
• Devising and maintaining office systems, adhesion to policies & procedures, including data management, filing.
• Updating chairman’s contacts database in regular basis.
• Organizing and maintaining diaries and making appointments.
Dealing with enquiries, complaints and Serving customers need.
• Creating & Updating the Clients Database.
• Applying Monthly and Yearly Training plan.
• Making Financial and Technical Proposals.
• Managing deliveries from suppliers (Locally & Overseas)
• Producing documents, briefing papers, reports and presentations.
• Making travel arrangements and all related matters such as bookings, reservations.
• Receiving, preparing, distributing correspondences e.g. letters, memos & faxes.
Providing all necessary forms and information to the Payroll Service and Accountants.
Screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records.
Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications; tracking vacation, sick, and personal time.
Arranging medical claim-annual leave - training courses -Process of termination - recruitment and selection.
Handling petty cash.
Updating Clients Portfolio Files and their Official Documents.
Disseminating information by using the telephone, mail services, Web sites and provide it to the manager.
Business Communication Legal Environment Principles of Finance Marketing Organization and Management Financial Accounting Business Statistics Operations Management Managing Information Systems Corporate Social Responsibility and Sustainability Leading and Managing Change
