Mona Suliman

1. Strategic Planning & Leadership

- Develop and execute the country’s overall sales strategy in alignment with corporate goals.

- Set annual revenue targets, budgets, and growth objectives for all sales segments.

- Lead, coach, and motivate the sales team to achieve and exceed performance targets.


2. Sales Management

- Oversee the full sales cycle — from prospecting and lead generation to closing and renewals.

- Monitor sales performance metrics (bookings, pipeline, conversion rates, and retention) and implement corrective actions when needed.

- Manage key client relationships and participate in strategic negotiations or major deals.

- Ensure consistent updates of CRM systems, reporting standards, and sales processes.

3. Business Development

- Expand the company’s market presence by identifying and securing new business opportunities.

- Represent the company at events and networking forums to increase visibility.

4. Financial & Operational Oversight

- Develop and manage the country’s sales budget, ensuring profitable growth and cost efficiency.

- Collaborate with Finance and Operations teams to ensure accurate forecasting, invoicing, and collections.

- Track performance against budget, ensuring adherence to profitability and growth targets.

5. Team Development & Culture

- Recruit, train, and retain high-performing sales and customer success professionals.

- Conduct monthly performance reviews, provide feedback, and create development plans.

- Foster a culture of accountability, collaboration, and continuous improvement.

10 Oct. 2010- Bayt.com (Recruitment Jobsite) (Kuwait)
To Date
-Relationship Manager.

Responsibilities:
• Increase product portfolio per customer through active sales.
• Maintain and grow transactions and revenue volumes from assigned database of customers.
• Acquire companies that have no significant revenue history with bayt.com by selling bayt.com's recruitment products and services.
• Initiate and develop a strong relationship with assigned
verified leads.
• Identify up-sell and cross-sell opportunities by building long- term relationships and providing quality customer service.
• Transition customers who previously purchased from bayt.com while maintaining the highest level of customers' loyalty.
• Effectively manage business in assigned database through transactional and solution-oriented selling approach.
• Ensure a min of 85% coverage of assigned stack through regular physical and telephonic meetings.
• Determine customer's recruitment needs, and prepare
proposals to sell services that address these needs.
• Carry out other tasks requested by the management.
• Be aware of the market changes.
• Phone-screening to check the client's satisfaction.