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Mona Suliman, Key Account Manager

Mona Suliman

Key Account Manager·BAYT.COM

Kuwait

Bachelor's degree, Management Information System (MIS)

Work experience

Total years of experience: 18 years, 2 months

Key Account Manager

October 2010 - Present

BAYT.COM

Al Kuwait, Kuwait

October 2010 - Present

Responsibilities:
• Increase product portfolio per customer through active sales.
• Maintain and grow transactions and revenue volumes from assigned database of customers.
• Acquire companies that have no significant revenue history with bayt.com by selling bayt.com's recruitment products and services.
• Initiate and develop a strong relationship with assigned
verified leads.
• Identify up-sell and cross-sell opportunities by building long- term relationships and providing quality customer service.
• Transition customers who previously purchased from bayt.com while maintaining the highest level of customers' loyalty.
• Effectively manage business in assigned database through transactional and solution-oriented selling approach.
• Ensure a min of 85% coverage of assigned stack through regular physical and telephonic meetings.
• Determine customer's recruitment needs, and prepare
proposals to sell services that address these needs.
• Carry out other tasks requested by the management.
• Be aware of the market changes.
• Phone-screening to check the client's satisfaction.

Company industry:
Other Business Support Services
Job role:
Sales

sales team leader

February 2009 - June 2010

United Arab Centre for Private training

Al Kuwait, Kuwait

February 2009 - June 2010

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

English teacher assistant

September 2005 - September 2005

Gulf British Academy

Other

September 2005 - September 2005

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

English teacher assistant

September 2004 - July 2005

Maalee Bilingual School

Hawali, Kuwait

September 2004 - July 2005

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

applied science university

September 2008

September 2008

Bachelor's degree, Management Information System (MIS)

Jordan

GPA (percentage): 83%

GPA (percentage): 83%

Fajer Alsabah School

July 2003

July 2003

High school or equivalent, Science

Kuwait

GPA (percentage): 74%

GPA (percentage): 74%

Skills

Science

Expert

Marketing

Expert

MIS

Expert

Training Services

Expert

Telemarketing

Expert

problem solving

Expert

leadership

Intermediate

communication skills

Expert

Science

Expert

Marketing

Expert

MIS

Expert

Training Services

Expert

Telemarketing

Expert

Languages

Arabic

Expert

English

Intermediate