Mona Suliman, Key Account Manager

Mona Suliman

Key Account Manager

BAYT.COM

Location
Kuwait - Hawali
Education
Bachelor's degree, Management Information System (MIS)
Experience
16 years, 0 Months

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Work Experience

Total years of experience :16 years, 0 Months

Key Account Manager at BAYT.COM
  • Kuwait - Al Kuwait
  • My current job since October 2010

Responsibilities:
• Increase product portfolio per customer through active sales.
• Maintain and grow transactions and revenue volumes from assigned database of customers.
• Acquire companies that have no significant revenue history with bayt.com by selling bayt.com's recruitment products and services.
• Initiate and develop a strong relationship with assigned
verified leads.
• Identify up-sell and cross-sell opportunities by building long- term relationships and providing quality customer service.
• Transition customers who previously purchased from bayt.com while maintaining the highest level of customers' loyalty.
• Effectively manage business in assigned database through transactional and solution-oriented selling approach.
• Ensure a min of 85% coverage of assigned stack through regular physical and telephonic meetings.
• Determine customer's recruitment needs, and prepare
proposals to sell services that address these needs.
• Carry out other tasks requested by the management.
• Be aware of the market changes.
• Phone-screening to check the client's satisfaction.

sales team leader at United Arab Centre for Private training
  • Kuwait - Al Kuwait
  • February 2009 to June 2010
English teacher assistant at Gulf British Academy
  • Other
  • September 2005 to September 2005
English teacher assistant at Maalee Bilingual School
  • Kuwait - Hawali
  • September 2004 to July 2005

Education

Bachelor's degree, Management Information System (MIS)
  • at applied science university
  • September 2008
High school or equivalent, Science
  • at Fajer Alsabah School
  • July 2003

Specialties & Skills

Science
Marketing
Training Services
Telemarketing
problem solving
leadership
communication skills

Languages

Arabic
Expert
English
Intermediate