Associate Technical Architect
Computer Network Systems
Total years of experience :17 years, 2 Months
Provide pre-sales technical support to sales account manager throughout the sales cycle to achieve business objectives.
Generate technical network/system proposals based on technology and our product offerings.
Conduct technical solution presentation, product update and technical training.
Understanding Client requirements, RFP/RFI's, Presentations, keeping up to date with new features/functions and relaying new ideas/client requirements up the line.
Design and/or recommend technical solutions based on HP Enterprise Servers Storage Solutions.
Design and recommend Oracle Servers and storage.
Design and propose VMware solution for Virtualization.
Coordinate with OEMs for additional discount.
Facilitate long-term customer relationships through the delivery of technical solutions to customer business problems
Provide subject matter expertise in a pre-sales capacity for prospects, partners and strategic business alliances on all products and their associated eco-system integration
Work on multiple projects simultaneously, adhering to deliverable deadlines
Obtain various vendor-related training and certification levels
Continuous improvement and refinement of pre-sales processes and best practice strategies
Offer technical consultancy and advice to customers.
Work with post-sales team to ensure solution is delivered as proposed.
Work with business planners, partners, suppliers and technical personnel to fully understand the business requirements and map these requirements to specific Technologies and configuration/implementation capabilities.
Anticipate and identify user problems/needs and recommend solutions. Proactively Evaluate client business requirements and recommend solutions.
Translate Design request and Quotation request from the sales team to technical proposals.
Utilize OEM tools HP sales builder and knowledge data base to improve design
Worked as FM System administrator in LUCY Switch Gear Jebel-Ali free zone .Lucy Switch Gear having 120 domain users located in 4 offices. Taking the responsibility of 12 HP servers with windows 2003, 2008 STD, Enterprise server operating system. includes Domain controller, exchange server2003, file print server, ERP systems SAGE server, Symantec backup server, Avantail VPN systems, Backup systems HP Autoloader, Ultrium 460 drives and Symantec backup Exec 12.5.
Installed and configured HP autoloader 1/8G2 with Symantec Backup exec 12.5.
Roles:
Helpdesk and user support for all types of IT requirements.
Maintenance and support for all types of server up gradations and user access.
Coordinating with suppliers and vendors for implementation of various new projects and infrastructure establishment like structured cabling and other new IT requirements.
Support and maintenance for Video Conference systems.
Installation and maintenance of Blackberry, IP Telephony (AVAYA) systems.
Responsibility of all types IT policies and asset inventory.
Daily backup of all servers using Symantec backup system and maintaining backup register.
Assigning user level access policy for network peripherals and folders.
Weekly Meeting with UK head office (VC) for updating IT status.