SALES SUPERVISOR
MADI INTERNATIONAL
مجموع سنوات الخبرة :12 years, 10 أشهر
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Checking against the competitor’s sales and promotions and would plan and implement our own exceptional and chart-topping promotions and sales.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Organized and coordinated sales team schedules to align obligations for both clients and company.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Is responsible for directing, managing and motivating the sales team members so that they together we will achieve sales targets or set figures.
• Responsible for supervising the various shift structures appointed to different employees or sales team members.
• Delegate work or duties to different individuals working on the various job positions within the sales department.
• Built and maintained rapport with store personnel to effectively meet company and client objectives.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
• Monitored daily sales operations and served as informational and procedural resource to team members.
• Directed smooth merchandising of products to engage customers and promote sales.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Submitted reports to senior management to aid in business decision-making and planning.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Built and maintained rapport with store personnel to effectively meet company and client objectives.
• Set clear & smart targets for the salesman and deliver the objectives that are consistent with the company goals.
• Support successful execution of core work (delivery, backroom, management, merchandising & equipment)
• Checked store merchandise regularly for proper display and replenishment.
• Directed smooth merchandising of products to engage customers and promote sales.
• Administered performance reviews and held workshops to improve performance of team.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels 95%.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Oversaw, trained and encouraged 20, Sales Executives, promoting culture of efficiency and performance.
• Rotated stock to achieve optimum appeal and minimize shrinkage.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
• Completed all point of sale opening and closing procedures, including counting contents of cash register.
• Generated repeat business by delivering exceptional customer service and positive engagement.
• Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.