Senior Sales Executive
Madi International
Total years of experience :13 years, 10 Months
Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
Ensuring that all sales administration and customer service activities run smoothly.
Providing overall guidance to newly-recruited Sales Representatives.
Maintaining accurate records of the total number of sales made, potential and existing customers.
Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
Analyzing sales metrics to determine whether current sales strategies are effective.
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and
interests.
Achieving goals and targets through cross sales and up-sales
through establishing good connections with in the customers.
Manage returns of products.
Knowledge of inventory stocking procedures
Conduct price and feature comparisons to facilitate purchasing.
Customer service and product selling of various perfumes fragrance
Knowing all aspects of each perfume as it contains various perfumes complex blend to provide accurate information to the customer and resolving potential issues and complaint
Responsible for processing financial transactions, doing inventory, cleaning the sales area and pricing merchandise.
Perfume sales associates worked in different department as stores, beauty boutiques and mall kiosks.
* Adjusts content by studying the type of sales outlet or trade factor.
* Focuses sales efforts by studying existing and potential volume of dealers.
* Understanding their company’s products and services in detail, and analyzing customer needs and creating solutions by selecting
appropriate products.
* Linking company’s features and benefits to the customer’s requirements.
* Develop customer relationships by establishing rapport and building trust and confidence with in the organization’s capabilities through demonstration of detailed product knowledge, with an understanding of the competitor knowledge
and the market and by ensuring a positive customer service.
* Submits orders by referring to price lists and product literature.
* Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
* Contributes to team effort by accomplishing related results as needed.