Analyst in HSB Contact center and Online trading
efg-hermes
Total years of experience :0 years, 11 Months
Deal with clients, solve online problems for clients.
Place buy and sell orders for the clients.
Monitoring key internet search engine campaigns
Campaign tracking, measurement, evaluation and reporting on all activity.
Involved in the online, web and email marketing campaigns.
Assisting with campaign building, press releasing & promotional copy production
Writing new marketing material & website content.
Thorough understanding of promotional and advertising activity.
Ability to work to tight deadlines and multi-task.
I had a past experience as I have had a summer internship in 2009 in the same NSGB Branch.
Attained more knowledge about credits and debits.
Gained knowledge about the different loans.
Managing customer relationships.
Closed old bank accounts for clients and opened new ones.
Learned how to be patient with customers.
Learned how to open new bank accounts and close old ones. Managing customer relationships.
Studied Human Resource as my first major and Marketing as my second major. Wrote my Bachelor thesis in Human resource which was about "The relationship between leadership and employee performance."