Transition Lead Administrator.
PSN Emirates
Total years of experience :9 years, 10 Months
- Prepare documentation, such as Project Execution Plan, Performance Indicators, procedures and processes for the execution of a new project.
- Support to standardize R&R for WGPSN Emirates.
Main achievements:
- Lead and Delivered Competency Assessments of employee’s capabilities and aptitude.
- Standardised role profiles for the new project structure.
- Organize, update and create HR R&R for ISO 9001 audit 2015.
- Manage a team of 5 project administrators, ensuring and developing their competencies and good service to clients.
- Develop and maintain good relationships with clients, attend to performance meetings and implement improvements as required in each project.
- Prepare bids for Supply Chain Management opportunities (Inventory management, stock level of materials, assets control and cataloguing) and participate in internal approval in board meetings.
- Create, execute and control budget for Supply Chain Management team, maximising sales and optimising cost.
- Ensure financial results for projects are met as plan.
Main achievements:
- Successful closure of services for assets' control according to time, quality, costs and client needs.
- Deliver a contract extension for 3 years with approx. value of USD 2.500.000.
- Reorganise company’s warehouse to store assets at closure of contracts or to relocate to projects in execution according to the company’s needs.
- Coordinate and lead the Performance Management System assuring alignment with the strategy of the company.
- Lead, coordinate and execute internal QA audits.
- Assure the creation and implementation of improvement plans according to results obtained from audits to improve the internal process.
- Support the execution of internal improvement projects by controlling and assuring the execution of activities vs planned.
- Lead customer satisfaction process: Carry out clients’ interviews, development of activities to close gaps between the actual service delivered and customer
expectations.
- Create, execute and control of budget for the function, ensuring costs optimizations.
Main achievements:
- Create management system process and procedures.
- Create of customer satisfaction process and procedures.
- Generate a continuous improvement process with internal audits.
- Create Performance indicators aligned with the strategy of the company to monitor, control and improve internal performance.
- Prepare management reports with KPIs (Key Performance Indicators) results and actions required to be taken to improve performance according to operate plans.
- Control company's budget during the requisitions phase of supply chain process.
-Administrative support to projects (Prepared financial monthly reports).
Main achievements:
- Create and standardize Key Performance Indicators management report.
- Accurate execution of budget.
- Create and manage a business dedicated to manufacture and sale of jewellery and accessories for women.
- Manage salesforce for Colombia.
- Manage exports to Bolivia, Venezuela.
- Search for new markets in Central America.
- Management of national and international multilevel clients.
Main achievements:
- Participation in trade fairs to introduce the brand in the market.
- Increased sales in 60% during the first year.
- Opening of international markets.
- Increased sales force from 2 to 12 people.
- Market research for development and launch of new products for the Andean region and Central America.
- Development and support of activities and strategies for the introduction, promotion and product rotation at point of sale.
-Interact with other departments to identify high inventories and promote marketing strategies for these products.
- Support sales force with material POP and other activities to increase sales.
Main achievements:
- Participation in launching a complete line of hair care for Colombia and other Latin American countries.
- Participation in launching new image for deodorant brand in Andean region.
Business Administrator Degree