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Monica Martinez, AdministrativeAssistant / Sales Staff

Monica Martinez

AdministrativeAssistant / Sales Staff·Rulls Cellphone and Accessories,

Philippines

Diploma, Business and Office Information Services

Work experience

Total years of experience: 8 years, 7 months

AdministrativeAssistant / Sales Staff

May 2023 - November 2025

Rulls Cellphone and Accessories,

Bulacan, Philippines

May 2023 - November 2025

Experienced in selling mobile phones and accessories, providing excellent customer
service and product recommendations based on customer needs.
Skilled in upselling, achieving sales targets, and managing inventory and product displays.
Knowledgeable in the latest mobile technology trends and efficient in handling POS
transactions and after-sales support
Answering calls and emails. Scheduling meetings and managing calendars
Filing, data entry, and record keeping . Preparing documents and reports
Ordering supplies and supporting daily office operations
Support basic invoicing, petty cash handling, and expense tracking
Supporting managers or teams with admin tasks
Company industry:
Retail & Wholesale

Frontdesk Admin Sales Associate

December 2020 - March 2023

Home Credit Philippines

Bulacan, Philippines

December 2020 - March 2023

Served as a Frontliner in sales for a loan/installment company, assisting
and explaining installment plans.
Handle sales invoice and cashiering.
Process loan application and discuss contracts.
Answering calls and emails

Scheduling meetings and managing calendars

Filing, data entry, and record keeping

Preparing documents and reports

Ordering supplies and supporting daily office operations
Company industry:
Financial Services
Job role:
Finance and Investment

Admin Cashier/Sales Clerk

November 2018 - April 2020

Watsons Personal Care Store

Bulacan, Philippines

November 2018 - April 2020

Assisted customers with product selection, restocked shels, and
process transactions to ensure excellent service and smooth
operations in a personal care store.
Company industry:
Retail & Wholesale

Receptionist /Admin Assistant

October 2014 - November 2016

HSBC BANK BLDG

Doha, Qatar

October 2014 - November 2016

Welcome and assist guest/clients, answer inquiries, and supported daily
frontdesk operations.
Email correspondence, record keeping, scannning of documents and
sending invoice reciepts
Managing office supplies inventory and purchasing.
Answer phone calls
Company industry:
Banking
Job role:
Administration

Education

ACLC College

March 2009

March 2009

Diploma, Business and Office Information Services

Philippines

Mariano Ponce High School

March 2007

March 2007

High school or equivalent, Business Education And Computer Studies

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
ORGANIZATIONAL EFFECTIVENESS
Intermediate
PRODUCT PROMOTION
Intermediate
PRODUCT PROMOTION
Intermediate
SALES
Intermediate
SALES
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Administration
Intermediate
Administration
Intermediate
Front Office
Intermediate
Front Office
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
Management
Intermediate
Management
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
SALES
Intermediate
SALES
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate

Languages

English
Beginner

Hobbies

  • Cooking