Industry Intern
Abu Dhabi Film Festival
Total years of experience :9 years, 3 Months
On an internship for the duration of the festival (Oct. 22 - Nov. 1), assisted the industry guest coordinator with all aspects of guest relations, including travel and hospitality questions, writing emails, making phone calls, scheduling appointments, and escorting guests to meeting areas. Recommended film screenings and events tailored to each guest's preferences.
As the lead graduate instructor for university German courses (levels beginning through intermediate), prepared syllabi and lesson materials for class, delivered eight hours of classroom instruction per week, graded papers and exams, and met with students while maintaining regular office hours.
Was responsible for supervising departmental sponsored activities and supported the administrative operation of the Modern Languages Department through coordination with individual German classes.
Was responsible for in-store communications, day-to-day financial operations, store keys, and managing shifts of up to five baristas by directing workflow and assigning operational tasks.
Provided personalized customer service while preparing beverages to company standards and assured compliance with all health codes.
Completed coffee master training and food safety certification.
On a three month internship, gathered and verified factual information for story assignments through interview, observation, and research.
Organized material and wrote journalistic pieces for both online and printed publication according to AP style, meeting daily and weekly publishing deadlines.
Assisted customers with cellular service accounts, including payment and credit, technical troubleshooting, sales of phones and accessories, and service acquisition issues in a call center environment.
Continuously recognized for customer service excellence and adherence to company quality assurance standards.
Provided personalized customer service while maintaining care and operation of Men's, Children's, Home, and Catalog Services departments.
Assisted customers with credit applications and account services, maintained store till and register funds, and maintained store warehouse of products shipped through catalog services.
Outstanding German Graduate Student, 2014