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Mohammad Munsur Alam, Captain waiter

Mohammad Munsur Alam

Captain waiter·Sea Front Hotel Jeddah

Saudi Arabia

Bachelor's degree, Accounting

Work experience

Total years of experience: 3 years, 3 months

Captain waiter

November 2023 - Present

Sea Front Hotel Jeddah

Jeddah, Saudi Arabia

November 2023 - Present

1. Coordinate room service orders and ensure accurate and timely delivery to guests.
2. Handle guest requests, inquiries, and service recovery situations with professionalism and efficiency.
3. Work closely with kitchen and service teams to maintain smooth daily operations and high guest satisfaction.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter

April 2023 - October 2023

Swissôtel Makkah

Mecca, Saudi Arabia

April 2023 - October 2023

1. Provided professional food and beverage service while ensuring an exceptional guest dining experience.
2. Assisted guests with menu selections and responded promptly to requests and special requirements.
3. Maintained cleanliness, table presentation, and service standards in accordance with hotel policies.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Victoria government College Comilla

April 2022

April 2022

Bachelor's degree, Accounting

Bangladesh

GPA (point): 3.80 out of 4

GPA (point): 3.80 out of 4

Victoria government College

June 2017

June 2017

High school or equivalent, Business Studies And Education

Bangladesh

GPA (point): 5.00 out of 5

GPA (point): 5.00 out of 5

Skills

Cash Handling
Expert
Cash Handling
Expert
Time Management
Expert
Time Management
Expert
Multitasking
Expert
Multitasking
Expert
Event Management
Expert
Event Management
Expert
Customer Service
Expert
Customer Service
Expert
Customer Service
Expert
Customer Service
Expert
Problem Solving
Expert
Problem Solving
Expert
POS
Expert
POS
Expert
Communications
Expert
Communications
Expert
Order Management
Expert
Order Management
Expert

Languages

Arabic

Expert

English

Expert

Bengali

Native Speaker

Hindi

Expert

Training and Certifications

Certifications
Employee of the year 2026
Sea Front hotel
Feb 2026
Show credentials

Hobbies and interests

sports
travelling
Reading