Business Analyst
Ooredoo - Other Locations
Total years of experience :11 years, 4 Months
Worked with cross-functional teams to structure problems, identify appropriate data
sources, extract data and develop integrated information delivery solutions.
- Performed cleansing, deduplication, and harmonization of data from different source.
- Supported the planning and coordination of data governance activities.
- Experience in data DWH design, analysis, Architecture, Dimension Modeling, and
Business intelligence strategy, Development, testing, Implementation.
- Sap Business Objects enterprise product (Universe Designer, Web Intelligence, Universe
Information Designer, Data services)
1- Ensure inventory control needs are consistently met by improving and developing inventory management process and procedures.
2- Create production forecasts and plans based on 3- sales forecasts, historical usage and product trends.
Established and implemented just-in-time inventory and stocking level program that decreased overall inventory by 20% and increased inventory turns.
3-Conduct meetings with sales, marketing and operations to understand changes in demand levels and recommend changes to product mix and forecast based on collaborative knowledge of demands.
Created inventory management tools that aid in in- stock levels and reduce inventory shrink.
1. Developed, organized and implemented weekly schedules, monthly staff meetings and reviews, action plans, new projects, processes and procedures for staff, resulting in high-performance and better working conditions
2. Maintained and emphasized customer service, resulting in quality interaction & a memorable customer experience
3. Managed daily, weekly and monthly inventory and ordering of supplies for 3 brick and mortars, resulting in 99% product availability and positive customer feedback
4. Coordinated and lead promotional events with both local business and philanthropies, resulting in effectively generating new business and strengthening community relations
Administer troubleshooting methodologies to resolve Employee issues, Help desk
and technical support engineering, monitoring network and printer and solved all problem it may
face to employee’s.
1 - Responsible for collecting the defective parts, . and categorized them in two boxes one to be send monthly to Main Branch and the other to be kept in the branch for auditing purposes.
2 - Arrange & organize the spare parts in the shelves in a proper way.
3 - Archiving of all documents for POs, Transfers, Dispatching Part Form & Counter sale.
4 - Prepare a daily report for all consumed parts in the previous day, and matches with GSPN system.
5 - Responsible for transfer all parts to other SVC Center branches after take the approval from Supervisor.
6 - Allocates the parts for each part number through GSPN system (Define a Bin location on GSPN).
7 - Matches all used or consumed parts physically with GSPN System.
8 - Keeps stock control system updated, daily, weekly, monthly all the needed parts and to be directed to the forecasting & ordering Supervisor.
9 - Participates in Stocktaking.
Stocktaking the received parts from SELV or from other branch and updates the Supervisor regarding to any missing or mismatch.
Performing other duties as and when requested by the direct supervisor
العمل على الترويج والتسويق لمنتجات جوال, والقدرة على اقناع الزبائن بالقبول لخدمات جوال, وامكانية ايصال الافكار الترويجية للشركة وايصال فكرة ممتازة عن الشركة التي كنت اعمل بها, واضحاض السلبيات بالايجابيات للشركة واستقطاب اكبر قدر ممكن من الزبائن, واطلاعهم على ما هو كل شي جديد للشركة لما هو اهتمام من قبل الشركة للزبائن
Information Technology from 2009 to 2013 I Graduated at Palestine Polytechnic University (www.ppu.edu) Hebron, Palestine Course training Knowledge: • English for Business (20 Hours) - Partners for Sustainable Development-Palestine • Communication Skills. And the preparation of young leaders (30 Hours) – Tawasul. • Cycle CCNA, and extensive training by the Center Fawzi Kawash. • Course on the preparation of Business plan (15/12/2012). • Training USAID to strengthen youth leadership program (15/2-15/12, 2012). • Arab Bank training course of (Osool) about the banking industry and its Tasks (24-29, 2013). • I finished a course in how to deal with disasters by the Palestinian Red Crescent (1/12/2013-4/12/2013). Experiences & Knowledge: Finished career sponsored by Jawwal (1/1-1/6, 2012). work at the village council Sikka and Tawwas since the date of 2/1/2013 - 1/5/2014. Work At BCI Company for “Store Part’s Keeper” job and Responsibilities of System and Following up shipment’s and Receiving it, interval (1/6, 30/12-2014). Current Career indefinitely “Forecasting and Ordering supervisor” at BCI- B-cell Palestine. Knowledge: • For management of network (CCNA). • Follow up of reporting for invoices and claims (daily, weekly, monthly). • Tracking for processing of work Qualifications: • Graduated from Palestine Polytechnic University – Hebron, College of Information Technology and Computer Engineering, in Information Technology major, with a good rate and an average of approximately (75.5). • High school certification with the average of (86.2) in the scientific branch of the year 2008. Computer Skills: • MS Office. • Network Management. • Windows 2000 advance Server, Windows XP, and Windows 2008 Server. • Flexible to use computer. Special Skills: Excellent Writing and research skills. • Very good typing skills (Arabic and English). • Open-minded, and work well under pressure. • The ability to work with a team.
• Cycle CCNA, and extensive training by the Center Fawzi Kawash. • Course on the preparation of Business plan. • Training USAID to strengthen youth leadership program. • The Arab Bank training course of (Osool) about the banking industry and its' tasks.
helor of Information Technology (2013) Palestine Polytechnic University- (PPU), West Bank, Palestine. High School (2009) High School Level Palestine, Scientific Tawjehe, Grade is (86.2)