Projects Sales Supervisor
Integral Hotel Supplies
Total years of experience :12 years, 3 Months
- Market / business development in the region
- Key relationship building / management
- Devise / execute appropriate marketing / promotional efforts
- Achieve growth and meet sales targets successfully
- Design and implement a strategic business plan that helps expand company’s
customer base and ensures its strong presence
- Objectives setting for each client offering
- Build and promote strong, long-lasting customer relationships by partnering
with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the
management team
- Identify emerging markets and market shifts while being fully aware of new
products and competition status
- Understand customer needs and offer solutions and support
- Organize and coordinate sales representatives schedule
- Research potential leads from business directories, web search, or digital resources.
- Receive and report on all sales leads
- Answer potential customer questions and resolve customer complaints.
- Build new customer sales to maximize sales.
- Follow up with warehouse for orders and remaining stock.
- Forecast calculation for each client to keep safety stock
- Follow up with sales representative for due payments collection.
- Managing sales & marketing operations, increasing sales growth and driving sales initiatives in order to achieve business goals.
- Conducting competitor analysis & competency mapping for keeping updates of market trends and competitor moves to achieve market share.
- Identifying prospective clients, generating business from the existing clientele, thereby achieving the business targets.
- Strategizing the long-term business directions of the region to ensure maximum profitability in line with organizational objectives.
- Identifying the scope for continuous business generation, managing market operations, risk & surveillance along with membership (sub-brokers) activities for achieving repeat business.
- Attending to clients’ complaints and undertaking steps for effectively resolving them.
- Interacting with the customers to gather their feedback regarding the product satisfaction.
- Creating & sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members.
- Monitored existing accounts, obtained orders, and established new accounts by planning & organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Prepared content of sales presentations by studying the type of sales outlet or trade factor.
- Created & submitted orders by referring to price lists & product literature.
- Updated management by submitting activity & result reports on daily call reports, weekly work plans, and monthly & annual territory analysis.
- Tracked competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, and so on.
- Recommended changes in products, service, and policy by evaluating results & competitive developments.
- Identify business opportunities and target markets.
- Make initial customer contact through visits or calls
- Identify each potential customer’s needs
- Formulate business proposals according to customers’ business needs
- Negotiate prices and variations in prices and specifications
- Manage account management and expansion activities
- Develop new opportunities and close existing ones
- Build meaningful relationships within the company and outside
- Develop detailed territory plans
- Ensure appropriate and timely delivery of service and products
- Follow up on service and / or product once the delivery has been made
- Research market trends and products
- Arrange meetings with potential clients
- Challenge objections in order to get the customer to buy a product
- Liaise with suppliers to ensure appropriate product delivery
- Check quantity and quality of products prior to delivery
- Record sales information and maintain customers’ records
- Make rapid calculations of costs in order to provide temporary quotations
- Prepare sales reports by analyzing and summarizing information
- Review self sales performance with a view to improve it