Nang Hseng Phu

Identify new business opportunities, negotiate deals, and manage relationships with key buyers and suppliers to drive trade
growth.
Oversee B2B partner engagement on DP Worlds global e-commerce platform (Dubuy.com), coordinating onboarding,
communication, and campaign execution.
Managed vendors, RFQs, order processing, prepare reports and customer support while monitoring KPIs to improve
performance and growth.
Managing international trade deals, with a focus on China.
Successfully drove the generation of 1, 000+ qualified leads worldwide across multiple categories

Served as the key liaison between internal teams and external stakeholders
Managing client communication via phone, email, chat, travel online portals
Resolved customer issues promptly, maintaining detailed records to ensure efficient follow-up and timely issue resolution.
Supported administrative functions, including booking coordination and report preparation.

Collaborated with carriers, app developers, and growth marketing teams to drive digital revenue growth and enhance the overall
digital ecosystem.
Managed operational and administrative processes for digital services across multiple countries, including reporting, data
tracking, and executive coordination.
Contributed to AppGallery revenue growth through product campaign integration and performance monitoring.
Localized and executed 20+ user engagement campaigns in Myanmar (localization & execution), Bangladesh, Sri-Lanka, Nepal,
Laos, Cambodia (5 countries - execution) for Huaweis AppGallery
Increased 65% Download rates in 1 years, 128M+ app installs through platform.
Increased 32% on search conversation rate by leading data-driven performance marketing
Multi-country (6 countries)s 2C business revenue exceeded USD127, 000 in 1 month.
Managed strategic key accounts with Telecoms in Myanmar and critical partnerships with 22+ content and promotion partners
simultaneously.

Implemented the training agendas & conducted trainings
Making sure that the vendors are well educated and understanding our platform to improve product listing accuracy, order
processing efficiency, and online sales performance.
Expanded product assortment and integrated promotional campaigns to drive seller growth and revenue.
Established quality control standards, conducted product and seller performance reviews, and ensured compliance with listing
guidelines across the team.
Lead the team of 10 for the increasement of Assortment for Marketplace sellers by listing 3M+SKUs

Oversaw daily operations to ensure efficiency and high service standards
Identified growth opportunities and built strong client relationships
Executed online and traditional marketing initiatives to drive revenue
Managed reservations (flights, hotels, transportation) with accuracy
Handled on-ground operations and resolved issues promptly

Managed daily operations for hotel and transportation services, ensuring smooth client travel experiences
Served as the main point of contact, promptly resolving customer issues
Handled hotel and car reservations with accuracy and efficiency
Performed ticketing using Amadeus, Abacus, and Galileo systems
Maintained accurate data entry and booking records in TourWriter system