moses hamisi

• Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards.
• Create cocktail menus and signature drinks.
• Train and schedule bartenders and bar staff.
• Monitor stock levels of liquor, wines, beers, and bar supplies.
• Ensure proper storage of beverages and minimize wastage.
• Maintain cleanliness and organization of the bar area.
• Oversee daily operations of the coffee bar and beverage station.
• Prepare and serve specialty coffee drinks (espresso, cappuccino, latte, macchiato, etc.)
to hotel standards.
• Train, supervise, and mentor junior baristas.
• Ensure consistency in coffee quality, presentation, and taste.
• Monitor stock levels of coffee beans, syrups, milk, and supplies; place orders when
needed.
• Maintain cleanliness and hygiene of coffee machines, grinders, and workstations.

• Prepare and serve hot and cold beverages such as espresso, cappuccino, latte,
macchiato, tea, and specialty drinks.
• Operate coffee machines, grinders, and other brewing equipment properly.
• Ensure consistency in taste, presentation, and quality of beverages.
• Greet guests warmly and provide excellent customer service.
• Take customer orders accurately and process payments using POS systems.
• Maintain cleanliness and hygiene of the coffee station, equipment, and seating area.
• Monitor stock levels of coffee beans, milk, syrups, and other supplies.
• Restock and organize inventory to ensure smooth daily operations.
• Follow health, safety, and sanitation standards at all times.
• Handle guest complaints professionally and resolve issues quickly.
• Upsell pastries, desserts, and additional beverages to increase sales.
• Support team members during busy hours to maintain efficient service.

Implemented hygiene standards throughout café premises for public health safety
•
compliance.
• Ensured customer satisfaction by providing top-quality coffee and beverages.
• Delivered exceptional service to customers for their enjoyment and comfort.
• Built strong relationships with customers, recalling names and regular orders to maintain
rapport and loyalty.
• Offered personalised beverage recommendations, enhancing customer rapport.
• Demonstrated proficiency in operating espresso machines with precision and care.
• Managed high volume orders during peak hours maintaining quality of service.
• Promoted seasonal beverages effectively increasing their uptake.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain
efficient service.
• Ensured freshness of pastries on display, contributing to overall quality assurance.
• Managed stock levels efficiently, preventing shortage during peak hours.
• Assisted in menu planning offering innovative ideas based on popular preferences.
• Checked identification of customers to ensure legal drinking age compliance.
• Provided excellent service to customers, resulting in repeat business.
• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring
readiness for service.