MOSES SAMMY

In my current role as the team leader at Keswick books and gifts limited, I have successfully
improved efficiency, increased revenue and led teams to successful projects.These
experiences have allowed me to develop a deep understanding of strategic planning, team
leadership, and process optimization.

+ Set up and updated Excel spreadsheets to track financial data.
« Input financial data and produced reports using \[Software\]
+ Assessed data and information to verify entry, calculation, and billing code accuracy.
• Completed accurate bank reconciliations, identifying errors and rectifying any
discrepancies promptly.

+ Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe
environment for customers and employees.
+ Managed inventory control, cash control, and store opening and closing procedures.
+ Addressed customer complaints promptly and professionally, resolving issues to maintain
positive relationships with clientele.
+ Managed store employees successfully in fast-paced environment through proactive
communication and positive feedback.