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Mostafa  Abdelaal , reservation manager

Mostafa Abdelaal

reservation manager·Warwick hotels

Saudi Arabia

Bachelor's degree, Communication And Languages

Work experience

Total years of experience: 5 years, 6 months

reservation manager

January 2022 - Present

Warwick hotels

Khobar, Saudi Arabia

January 2022 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

data entry

January 2022 - Present

fiverr

Khobar, Saudi Arabia Remote

January 2022 - Present

Company industry:
Marketing
Job role:
Administration

front office manager

December 2020 - Present

Warwick hotels

Khobar, Saudi Arabia

December 2020 - Present

Company industry:
Hospitality & Accomodation

Reservations Manager

December 2020 - Present

Warwick Hotels and Resorts

Khobar, Saudi Arabia

December 2020 - Present

• Managed hotel reservations and customer requests with high accuracy.
• Handled customer communication professionally in fast-paced
environments.
• Worked on website management and online hotel sales optimization.
• Resolved customer issues and improved guest satisfaction.
• Collaborated with multiple departments to ensure smooth operations.

Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Executive Manager

December 2020 - Present

Warwick Hotels and Resorts

Khobar, Saudi Arabia

December 2020 - Present

• Supervised front office operations and customer service activities.
• Managed team coordination and daily operational tasks.
• Maintained strong organizational and communication standards.
• Demonstrated leadership, multitasking, and analytical thinking skills.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

Mansoura University

July 2017

July 2017

Bachelor's degree, Communication And Languages

Saudi Arabia

Mansoura University

July 2017

July 2017

Bachelor's degree, Foreign Languages

Egypt

Skills

Website Promotion
Expert
Website Promotion
Expert
Website Management
Expert
Website Management
Expert
Hotels
Expert
Hotels
Expert
Hotel Reservations
Expert
Hotel Reservations
Expert
Hotel Management
Expert
Hotel Management
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Planning
Expert
Planning
Expert
Office Operations
Expert
Office Operations
Expert
Office Management
Expert
Office Management
Expert
Operation
Expert
Operation
Expert
Front Office
Expert
Front Office
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Hotels
Expert
Hotels
Expert
Hotel Management
Expert
Hotel Management
Expert
Hospitality
Expert
Hospitality
Expert
Managing websites such as (booking.com)( Agoda) (Expedia) (Trip.com)
Expert
Managing websites such as (booking.com)( Agoda) (Expedia) (Trip.com)
Expert
data entry operator
Beginner
data entry operator
Beginner
Microsoft Excel
Beginner
Microsoft Excel
Beginner
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOTEL OPERATIONS
Intermediate
HOTEL OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
Data Entry
Beginner
Data Entry
Beginner
Administration
Intermediate
Administration
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Digital marketing certified
Hubspot Academy
Jun 2026
Show credentials