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Mostafa Abdelrahman, Contact Center Agent

Mostafa Abdelrahman

Contact Center Agent·Dhaman Healthcare centers

Kuwait

Master's degree, Canon Law

Work experience

Total years of experience: 10 years, 3 months

Contact Center Agent

November 2022 - Present

Dhaman Healthcare centers

Hawali, Kuwait

November 2022 - Present

received inbound calls and outbound calls, answer all inquiries, give accurate information and book appoointments for paitents

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Call Center Agent

January 2022 - October 2022

Naqi water

Hawali, Kuwait

January 2022 - October 2022

Company industry:
1398
Job role:
Customer Service and Call Center

Call Center Agent

October 2018 - June 2021

KPTC

Al Kuwait, Kuwait

October 2018 - June 2021

Receive calls and emails from Customers

Company industry:
Motor Vehicle Passenger Transport
Job role:
Customer Service and Call Center

Call Center Agent

October 2013 - October 2016

Vodafone - Egypt

Sohag, Egypt

October 2013 - October 2016

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

South Valley University

October 2016

October 2016

Master's degree, Canon Law

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

Assiut University

June 2013

June 2013

Bachelor's degree, law

Egypt

GPA (point): 12 out of 20

GPA (point): 12 out of 20

I have studed International law, Public Law, private law, commercial law,

Skills

Customer service
Expert
Customer service
Expert
Call Center agent
Expert
Call Center agent
Expert
microsoft programs
Intermediate
microsoft programs
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

Egyptian Lawyers Association

Member

December 2013

Hobbies and interests

Football