Assistant facility manager
Palm hills development
Total years of experience :10 years, 3 Months
-prepare documents to put out tenders for contractors
-project manage, supervise and coordinate the work of contractors
-investigate the availability and suitability of options for new premises
-calculate and compare costs for required goods or services to achieve maximum value for money
-plan for future development in line with strategic business objectives
-manage and lead change to ensure minimum disruption to core activities
-direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling
-ensure buildings meet health and safety requirements and that facilities comply with legislation
-keep staff safe
-plan best allocation and utilisation of space and resources for new buildings, or re-organising of current premises
-check that agreed work by staff or contractors has been completed satisfactorily and follow up on any deficiencies
-coordinate and lead one or more teams to cover various areas of responsibility
-use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
-respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
-Supervises and coordinates activities of workers engaged in customer service activities.
-Plans, prepares, and devises work schedules, according to budgets and workloads.
-Observes and evaluates workers' performance.
-Issues instructions and assigns duties to workers.
-Trains and instructs employees.
-Communicates with other departments and management to resolve problems and expedite work.
-Helps workers in resolving problems and completing work.
-Resolves complaints and answers questions of customers regarding services and procedures.
-Makes recommendations to management concerning staff and improvement of procedures.
-Plans and develops improved procedures.
-Print Back up report
-Handling traces report
-Blocking of arrivals
-Prepare C/In folders
-Prepare group rooming list
-Check due out report
-Communicate with H.K for rooms
-Filling registered RC's
-Bucket clearance/Check
-Outlets checks filling
-Safe Box inventory
-check C/In Report and C/Out report
welcoming the arriving guests, providing information service, receiving and processing reservations, filling of the arrival and departure register, dealing with complains and handling them &communicating and coordinate with other departments.
Hotel Management Trainee
- 2 Nd student in Literature Section - 1 St sport student