Export Sales Manager
The Industrial Group
مجموع سنوات الخبرة :13 years, 11 أشهر
Appreciated by the management and promoted to take over fast pace activities, including shuttled international business trips for marketing, promoting, sampling and closing B2B deals for tailored industrial adhesives simultaneously closing B2C deals for specialty construction chemicals. Envisioning and applying new innovative marketing and communication strategies, cold calling and social prospecting to best utilize the limited resources.
Key Accomplishments:
• Oversaw and negotiated lost customers and disappointed owners and gained them back. Ensured the group a better understanding of the business nature and customer needs. Attained customer trust concerning delivery times, product and service quality and response time.
• Controlled all endeavors regarding devising the production, forecasting needs, and following-up on-time deliveries.
• Rectified the business model in foreign countries by spotting and qualifying potential distributors like Heidelberg in the UAE to eliminate the organizational downsizing impact on current and prospective customers.
• Adopted new business strategies to overpass different political conditions in many foreign countries.
Empowered and streamlined the CRM process to acquire new customers and retain old ones. Collaborated daily with government agencies and consultants to secure product approvals and recognition.
Key Accomplishments:
• Initiated the sales segmentation strategy that boosted sales and recognition of hazard-free products like in pitch-free epoxy solutions.
• Significantly increased the customer base, territories, and governmental recognition and approvals.
• Recaptured lost businesses and customers, such as Al-Watania Poultry (28, 000 m2 of Ucrete), and WABO solutions for bridges.
• Enhanced customer satisfaction experience in many ways.
Promoted to focus on prospects in the fields of mining, energy, and bridges. Crafted lots of business cases and brought lots of winning and profitable opportunities. Brought into the business lots of well-established building materials distributors to add-up to the business and expand coverage.
Key Accomplishments:
• Acknowledged by senior management for exceeding sales projection by 25% and promoted to acquire new revenue streams in the fields of mining, energy, and bridges.
• Secured orders for key products, such as bearing pads and bridge expansion joints.
• Unique case studies for many key products.
Built long-lasting relationships with contractors, consultants, and distributors. Prospected daily on projects and opportunities. Performed presentations, executed samples, and trained applicators. Reported on performance and forecasted needs. Completed unique case studies, such as 35, 000 m2 of Polyurea in King Abdullah National Park. Trained, aided and addressed distributors to work into the construction chemicals business and understand the process of selling to projects (B2B).
Key Accomplishments:
• Tripled revenue within five years, exceeding quota every year.
• Tangible effect on the territory/region, Fosam’s market share increased by 40%, 13.4% respectively.
• A drastic increase in the business volume from a small showroom to 1800 m2 warehouse and several distributors.
• Delivered strategic branding throughout the years.
courses: Certificate in Sales Management, November 2014 Leoron Professional Development Institute