Sales Executive and Customer Service
DU
Total years of experience :16 years, 3 Months
• Dealing with wide variety of customers face to face and responds to the customer inquiries promptly.
• Solving customer issues by providing resolution according to work procedures with accurate manner and make sure to provide excellent customer services.
• Promoting company products and advice customers to the proper products which will meet their requirements.
• Takes service inquiry face to face from customers and dispatching suitable customer service associated with customer inquiry.
• To generally promote the entire products.
• To build up a trustworthy relationship with customers and ensure effective communication with all customers.
• To establish financial goals, and communicate with my superior. Align it with Hypermarket development directions, and the whole team's goals and objectives.
• To meet and exceed our sales target.
• To prepare weekly, monthly and annual reports concerning with our target and achievements
• To receive the customers complains via phone, email or face to face.
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