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Mostafa Albarbary, Complain mangment system agent

Mostafa Albarbary

Complain mangment system agent·kout food group

Kuwait

Bachelor's degree, hebrew language

Work experience

Total years of experience: 14 years, 1 months

Complain mangment system agent

August 2014 - Present

kout food group

Al Kuwait, Kuwait

August 2014 - Present

Recive calls and respond all customers inquires and solve thier proplems .

• Telephone Handling Skills
• Objection Handling
• Sales Skills
• Communication Skills
• Problem Solving

Company industry:
FMCG
Job role:
Customer Service and Call Center

customer service agent

February 2014 - July 2014

Mobinil

Cairo, Egypt

February 2014 - July 2014

• Telephone Handling Skills
• Objection Handling
• Sales Skills
• Communication Skills
• Problem Solving

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

customer service agent

July 2013 - January 2014

Mobily Saudi Arabia

Cairo, Egypt

July 2013 - January 2014

• Customer service agent from July 2013 till January 2014

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

sales in vodafone retail

March 2012 - March 2013

Vodafone

Cairo, Egypt

March 2012 - March 2013

.
•sales in Vodafone retail

Company industry:
Telecommunications
Job role:
Sales

Education

faculty of arts language

August 2010

August 2010

Bachelor's degree, hebrew language

Egypt

GPA (percentage): 60%

GPA (percentage): 60%

BA in eastern languages Hebrew language

Skills

Customer Handling

Expert

Sales skills

Expert

Dynamic Leader

Expert

Customer Service

Expert

Problem Solving

Expert

التعامل مع الكمبيوتر

Expert

micrsoft office

Intermediate

English

Intermediate

Customer Handling

Expert

Sales skills

Expert

Dynamic Leader

Expert

Customer Service

Expert

Problem Solving

Expert

Languages

English

Expert

Hebrew

Intermediate

Training and Certifications

Training
Customer Service and comunication skills and solving proplems
Raya contact center
Mar 2010

Recommendations

Tantawy Mohamed

Sep 2017

Sep 2017

Partner

He is a hard worker and intelligence

rashad wageh

Sep 2017

Sep 2017

Colleague

handel customer complains