Senior Assistant Operations Manager
Olayan Group - Cinnabon and Seattle's best coffee
Total years of experience :11 years, 3 Months
Launched the “Operational Efficiency Enhancement Initiative, ” cutting service times by 15% and boosting team productivity by 10%.
Earned the Operational Excellence Award for leading performance improvements and fostering a culture of continuous improvement.
Designed and implemented a comprehensive training program, increasing staff productivity by 10%.
Established a customer feedback system, promoting ongoing service improvements.
Led cost-saving strategies, reducing operational expenses by 12% without compromising service quality.
Overhauled inventory management, enhancing order efficiency by 15%.
Promoted cross-departmental collaboration, strengthening organizational synergy.
Initiated employee engagement programs, improving morale and team cohesion.
Drove strategic sales initiatives, boosting sales revenue by 10%.
Set up performance metrics and KPIs, advancing operational efficiency and accountability.
Negotiated supplier terms, aiding in cost reduction and margin enhancement.
Executed a regional marketing strategy, increasing brand visibility and customer engagement.
Implemented advanced inventory management systems, cutting waste and operational costs by 10%.
Introduced a just-in-time inventory system, reducing food waste by 20% and promoting sustainability.
Supervised the adoption of energy-efficient appliances, lowering utility costs and supporting environmental sustainability.
Enhanced quality control protocols, ensuring product consistency and customer satisfaction.
Streamlined operations across locations, guaranteeing consistent quality and service.
Leveraged data analysis to identify revenue growth opportunities.
Developed a loyalty program, increasing repeat business and customer retention.
Upgraded point-of-sale systems, facilitating smoother transactions and better data management.