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mostafa emad, Front Office Supervisor

mostafa emad

Front Office Supervisor·Host Mark

Egypt

Bachelor's degree, محاسبة

Work experience

Total years of experience: 4 years, 6 months

Front Office Supervisor

April 2023 - August 2024

Host Mark

Egypt

April 2023 - August 2024

led the front office during a hotel soft opining

handled check in\check out. reservation and manual booking management via excel

Trained and supervised junior staff while managing guest complaints and special requests - acted as front office manager on duty and resolved technical and operational

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

سياحة

January 2013 - December 2014

فندق انتركونتننتال(بالم رويال )- قرية تايتانيك اكوا بارك _ الغردقة و سفاجا

Egypt

January 2013 - December 2014

مساعد مضيف_مضيف

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

محاسب

January 2011 - January 2012

فيوتشركوول

Egypt

January 2011 - January 2012

محاسب و مدخل بيانات و متابع فنيين و بائع

Company industry:
Other Business Support Services
Job role:
Accounting and Auditing

Education

جامعة قناة السويس

August 2011

August 2011

Bachelor's degree, محاسبة

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

تقدير مقبول

Skills

Courteous
Expert
Courteous
Expert
Business Organization
Expert
Business Organization
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Durability
Expert
Durability
Expert
Self Starter
Expert
Self Starter
Expert
الرخصة الدولية لقيادة الحاسب الالي
Expert
الرخصة الدولية لقيادة الحاسب الالي
Expert
work understress - solving problems - do all required
Expert
work understress - solving problems - do all required
Expert
materials
Expert
materials
Expert
payroll
Expert
payroll
Expert
purchase accounting
Expert
purchase accounting
Expert
sales tax
Expert
sales tax
Expert
reconciliation
Expert
reconciliation
Expert
tally
Expert
tally
Expert
mobile
Expert
mobile
Expert
order
Expert
order
Expert
marketing
Expert
marketing
Expert
problem solving
Expert
problem solving
Expert
key account management
Expert
key account management
Expert
digital marketing
Expert
digital marketing
Expert
purchasing
Expert
purchasing
Expert
operation
Expert
operation
Expert
merchandising
Expert
merchandising
Expert
payments
Expert
payments
Expert
petty cash
Expert
petty cash
Expert
accounting
Expert
accounting
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
sales coordination
Expert
sales coordination
Expert
service center
Expert
service center
Expert
teacher training
Expert
teacher training
Expert
sellers agent
Expert
sellers agent
Expert
negotiation
Expert
negotiation
Expert
Courteous
Expert
Courteous
Expert
Business Organization
Expert
Business Organization
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Durability
Expert
Durability
Expert
Self Starter
Expert
Self Starter
Expert

Languages

English

Expert

German

Expert

Training and Certifications

Training
German cours
Britain institute
Jan 2010

Hobbies and interests

خدمة العملاء