Mostafa Mahmoud

• Install, configure, and maintain software applications and systems used across the organization.
• Provide technical support to employees, resolving software and hardware issues.
• Oversee IT infrastructure including servers, workstations, and networks.
• Configure and manage user accounts, permissions, and licenses.
• Monitor network performance and troubleshoot issues.
• Troubleshoot hardware, servers, software, and network equipment.
• Watch logs and handle Jira support.
• Design surveillance topologies using DigiFort and Genetec.
• Install and configure IPC and Analog cameras with MDVR systems.

• Developed web applications using Angular, TypeScript, HTML, CSS, Bootstrap, ASP.NET Core, EF
Core, and SQL Server.
• Worked with Database Design and Git.

• Diagnosed and resolved network connectivity issues for ADSL/VDSL customers.
• Configured and maintained customer network equipment.
• Provided customer service and technical assistance.