Call Center Inbound Supervisor
Noon E-commerce
Total years of experience :9 years, 5 Months
- Handling Customers problems and serving their Delay appointments
- Providing customer service Assisting with all aspects of administrative equipment and storage
- Performing multifaceted general office support Sending and receiving
- providing customer service Assisting with all aspects of administrative equipment and storage
- Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
- Preparing business corresponding and presentations using Microsoft Office
- Performing multifaceted general office support Sending and receiving documents for the company
- Answering the phone & Assisting daily operations
- Managing mailing or distribution lists as needed Greeting guests and visitors
- Organize the office layout and order stationery and equipment
- Maintain the office condition and arrange necessary repairs
- Coordinations with HR to update and maintain office policies as needed
- Organize office operations and procedures
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time
- Manage contract and price negotiations with office vendors
- Manage to ensure accurate and timely reporting
- Provide general support to visitors
- Assist the on boarding process for new workers employees queries regarding office management issues (e.g. stationery & Hardware)
- Attention to details and problems and solve it with the preferred skills
- Assist customer enquiries by telephone, emails and directed customers which appropriate sales area.
- Set up dates for equipment installation.
- Arranging and replacing defective items covered by warranty.
- Notifying customers when their services was completed and accepted patients.
Information systems & Networking
American Diploma
