Mostafa Othman, Business Development Manager

Mostafa Othman

Business Development Manager

WeStore

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Law
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Business Development Manager at WeStore
  • United Arab Emirates - Dubai
  • December 2021 to October 2022

● Build and restructure the sales process and create the BD
playbook.
● Update the company profile after any major change.
● Drive business growth through affiliates and strategic partnerships to increase market share, user acquisition, revenue, and other relevant metrics in the market.
● Attending meetings and industry related shows when required.

Corporate Sales Manager at SWVL
  • United Arab Emirates - Dubai
  • May 2021 to October 2021

-Build, lead and grow the B2B segment.
-Achieve sales quotas on a quarterly and annual basis by executing to the territory sales plan through driving the entire sales cycle.
-Build a comprehensive and actionable lead list and a clear strategy for approaching the identified leads.
-Qualify prospects and develop new sales opportunities.
-Translate corporate growth goals into an actionable territory sales plan.
-Practice strong sales process management and drive opportunity closure.
-Lead ongoing account management to ensure customer satisfaction and drive additional revenue streams.
-Develop marketing plans with the marketing team to drive revenue growth.
-Build, manage and report a strong pipeline through forecasting cadence and CRM tools.
-Add value to the SWVL ecosystem by building strategic partnerships through a strategic partnership roadmap with clear dates and execution details.

Senior Account Manager at Tenderd
  • United Arab Emirates - Dubai
  • March 2020 to March 2021

- Growing revenue via prospecting, qualifying, selling and closing client accounts.
- Meeting quarterly & annual targets.
- Managing prospective client relationships through all phases of the sales cycle.
- Providing a consultative solutions sales process to prospects.
- Prospecting to establish new opportunities.
- Tracking customer information, forecasts and reports.
- Developing and maintaining prospect and customer list based on strategic marketing data and other sources for sales leads.

Account Manager at Uber Eats - Uber
  • United Arab Emirates - Dubai
  • February 2019 to February 2020

Drive operational excellence while furthering Uber’s most important restaurant relationships.
- Responsible for providing exceptional data-driven consultation to support a portfolio of restaurants at scale.
- Explore and uncover the needs of our restaurant partners and execute on special projects to help restaurants optimize their business on Uber Eats.
- Maintain relationships with the highest value restaurant partners.
- Provide guidance to our highest value restaurant partners, including live consulting to help restaurant partners optimize value they extract from the platform.
- Help ensure successful launches when priority partners are involved.
- Lead special projects such as experiments with pop-up restaurants.
- Utilize dashboards to monitor business and operational impact of new policies and products.
- Lead roundtables and conduct surveys, surfacing important insights to drive the business forward.
- Help design processes, structure, and tools to effectively shape the organization and bring best practices to all Uber Eats markets.

Territory Account Manager at FedEx Express
  • Saudi Arabia - Riyadh
  • September 2017 to January 2019

Delivering customer experience that follows the company vision and goals using skills and experience in selling products and convincing customers to patronize the products. 

Developing a strong customer base (Potential, prospects and active customers) and have full hands-on follow up to develop the list and improve the overall sales department numbers. 

Coordinate internally and provide all required papers/signatures from the customers that are needed for account opening.

Give daily feeds about sales activities as per the District Sales Manager request through CRM system or other way.

Close follow up and monitoring to the accounts and react to any objection or concerns raised by any of the customers to meet/exceed the targets and KPI’s that are given by management. 

Send timely, accurate and transparent reports.

Business Account Manager at Retal Int'l Company Ltd.
  • Saudi Arabia - Riyadh
  • March 2017 to September 2017

• Closing net new business from new prospect in the SME mid-market and enterprise space.
• Creating, developing and auctioning customer development plans / strategy. 
. Achieve all individual sales KPI targets set by the company. 
• Gathering market and customer information.
• Supports new product, services and mobile solutions into account.
• Forecasting within 15% +/- accuracy.

Account Manager at Vodafone Egypt
  • Egypt - Cairo
  • April 2016 to January 2017

• Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution.
• Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
• Supports new product, services and mobile solutions into account.
• Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers.
• Establish effective relations with the accounts to ensure that VF is the preferred supplier for telecommunication.
• Forecasting within 10% +/- accuracy.
• Territory planning, account development & profiling.
• Accurate recording of customer information and orders within Vodafone systems.

Corporate Sales Executive at Vodafone Egypt
  • Egypt - Cairo
  • March 2013 to April 2016

• 100% net new business acquisition.
• Closing net new business from new prospect in the SME mid-market and enterprise space.
• Creating, developing and auctioning customer development plans / strategy.
• Submitting timely and accurate sales reporting and forecasting.
• Achieve all individual sales KPI targets set by the company.
• Maintain an expert knowledge of Vodafone’s extensive range of products, services, solutions, pricing, contract terms, and key differentiation from the Market we operate in.

Marketing Consultant at Egypt Yellow Pages LTD.
  • Egypt - Cairo
  • March 2011 to March 2013

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
• Visiting potential customers to prospect for new business.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Representing the organization at trade exhibitions, events and demonstrations

Sales Representative at Speed International Service (SIS)
  • Egypt - Hurghada
  • June 2008 to July 2009

i was selling time-share system

Education

Bachelor's degree, Law
  • at Mansoura University
  • November 2009

Specialties & Skills

Internet Tools
Account Management
Masters Microsoft Office Package
Internet Tools Professional
Selling and Customer service
Communication Skills
Presentation
Account management
negotiations
time management
Business Development
Business Development
Customer Experience
New Business Development
Forecasting
Key Account
Customer Relationship Management (CRM)

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Account Management (Training)
Training Institute:
Vodafone Business Academy
Date Attended:
November 2016
Objective of Leadership (Training)
Training Institute:
Vodafone Business Academy
Date Attended:
October 2016
Business Writing (Training)
Training Institute:
Vadafone Sales Academy
Date Attended:
October 2015
Soft Skills (Training)
Training Institute:
New Horizons
Date Attended:
November 2009
Microsoft Office (Training)
Training Institute:
New Horizons
Date Attended:
January 2011
English (Training)
Training Institute:
New Horizons
Date Attended:
August 2010