مصطفى عثمان, Business Development Manager

مصطفى عثمان

Business Development Manager

WeStore

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Law
الخبرات
12 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 7 أشهر

Business Development Manager في WeStore
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2021 إلى أكتوبر 2022

● Build and restructure the sales process and create the BD
playbook.
● Update the company profile after any major change.
● Drive business growth through affiliates and strategic partnerships to increase market share, user acquisition, revenue, and other relevant metrics in the market.
● Attending meetings and industry related shows when required.

Corporate Sales Manager في SWVL
  • الإمارات العربية المتحدة - دبي
  • مايو 2021 إلى أكتوبر 2021

-Build, lead and grow the B2B segment.
-Achieve sales quotas on a quarterly and annual basis by executing to the territory sales plan through driving the entire sales cycle.
-Build a comprehensive and actionable lead list and a clear strategy for approaching the identified leads.
-Qualify prospects and develop new sales opportunities.
-Translate corporate growth goals into an actionable territory sales plan.
-Practice strong sales process management and drive opportunity closure.
-Lead ongoing account management to ensure customer satisfaction and drive additional revenue streams.
-Develop marketing plans with the marketing team to drive revenue growth.
-Build, manage and report a strong pipeline through forecasting cadence and CRM tools.
-Add value to the SWVL ecosystem by building strategic partnerships through a strategic partnership roadmap with clear dates and execution details.

Senior Account Manager في Tenderd
  • الإمارات العربية المتحدة - دبي
  • مارس 2020 إلى مارس 2021

- Growing revenue via prospecting, qualifying, selling and closing client accounts.
- Meeting quarterly & annual targets.
- Managing prospective client relationships through all phases of the sales cycle.
- Providing a consultative solutions sales process to prospects.
- Prospecting to establish new opportunities.
- Tracking customer information, forecasts and reports.
- Developing and maintaining prospect and customer list based on strategic marketing data and other sources for sales leads.

Account Manager في Uber Eats - Uber
  • الإمارات العربية المتحدة - دبي
  • فبراير 2019 إلى فبراير 2020

Drive operational excellence while furthering Uber’s most important restaurant relationships.
- Responsible for providing exceptional data-driven consultation to support a portfolio of restaurants at scale.
- Explore and uncover the needs of our restaurant partners and execute on special projects to help restaurants optimize their business on Uber Eats.
- Maintain relationships with the highest value restaurant partners.
- Provide guidance to our highest value restaurant partners, including live consulting to help restaurant partners optimize value they extract from the platform.
- Help ensure successful launches when priority partners are involved.
- Lead special projects such as experiments with pop-up restaurants.
- Utilize dashboards to monitor business and operational impact of new policies and products.
- Lead roundtables and conduct surveys, surfacing important insights to drive the business forward.
- Help design processes, structure, and tools to effectively shape the organization and bring best practices to all Uber Eats markets.

Territory Account Manager في FedEx Express
  • المملكة العربية السعودية - الرياض
  • سبتمبر 2017 إلى يناير 2019

Delivering customer experience that follows the company vision and goals using skills and experience in selling products and convincing customers to patronize the products. 

Developing a strong customer base (Potential, prospects and active customers) and have full hands-on follow up to develop the list and improve the overall sales department numbers. 

Coordinate internally and provide all required papers/signatures from the customers that are needed for account opening.

Give daily feeds about sales activities as per the District Sales Manager request through CRM system or other way.

Close follow up and monitoring to the accounts and react to any objection or concerns raised by any of the customers to meet/exceed the targets and KPI’s that are given by management. 

Send timely, accurate and transparent reports.

Business Account Manager في Retal Int'l Company Ltd.
  • المملكة العربية السعودية - الرياض
  • مارس 2017 إلى سبتمبر 2017

• Closing net new business from new prospect in the SME mid-market and enterprise space.
• Creating, developing and auctioning customer development plans / strategy. 
. Achieve all individual sales KPI targets set by the company. 
• Gathering market and customer information.
• Supports new product, services and mobile solutions into account.
• Forecasting within 15% +/- accuracy.

Account Manager في Vodafone Egypt
  • مصر - القاهرة
  • أبريل 2016 إلى يناير 2017

• Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution.
• Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business
• Supports new product, services and mobile solutions into account.
• Introduces new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers.
• Establish effective relations with the accounts to ensure that VF is the preferred supplier for telecommunication.
• Forecasting within 10% +/- accuracy.
• Territory planning, account development & profiling.
• Accurate recording of customer information and orders within Vodafone systems.

Corporate Sales Executive في Vodafone Egypt
  • مصر - القاهرة
  • مارس 2013 إلى أبريل 2016

• 100% net new business acquisition.
• Closing net new business from new prospect in the SME mid-market and enterprise space.
• Creating, developing and auctioning customer development plans / strategy.
• Submitting timely and accurate sales reporting and forecasting.
• Achieve all individual sales KPI targets set by the company.
• Maintain an expert knowledge of Vodafone’s extensive range of products, services, solutions, pricing, contract terms, and key differentiation from the Market we operate in.

Marketing Consultant في Egypt Yellow Pages LTD.
  • مصر - القاهرة
  • مارس 2011 إلى مارس 2013

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
• Visiting potential customers to prospect for new business.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Representing the organization at trade exhibitions, events and demonstrations

Sales Representative في Speed International Service (SIS)
  • مصر - الغردقة
  • يونيو 2008 إلى يوليو 2009

i was selling time-share system

الخلفية التعليمية

بكالوريوس, Law
  • في Mansoura University
  • نوفمبر 2009

Specialties & Skills

Internet Tools
Account Management
Masters Microsoft Office Package
Internet Tools Professional
Selling and Customer service
Communication Skills
Presentation
Account management
negotiations
time management
Business Development
Business Development
Customer Experience
New Business Development
Forecasting
Key Account
Customer Relationship Management (CRM)

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Account Management (تدريب)
معهد التدريب:
Vodafone Business Academy
تاريخ الدورة:
November 2016
Objective of Leadership (تدريب)
معهد التدريب:
Vodafone Business Academy
تاريخ الدورة:
October 2016
Business Writing (تدريب)
معهد التدريب:
Vadafone Sales Academy
تاريخ الدورة:
October 2015
Soft Skills (تدريب)
معهد التدريب:
New Horizons
تاريخ الدورة:
November 2009
Microsoft Office (تدريب)
معهد التدريب:
New Horizons
تاريخ الدورة:
January 2011
English (تدريب)
معهد التدريب:
New Horizons
تاريخ الدورة:
August 2010