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Mostafa Moamen, area manager

Mostafa Moamen

area manager·etisalat-misr

Egypt

Bachelor's degree, خدمة اجتماعية

Work experience

Total years of experience: 14 years, 10 months

area manager

March 2014 - Present

etisalat-misr

Egypt

March 2014 - Present

Distribution Area Sales manager
September 2018 - Present

Supervises all the daily reports that are communicated to all the concerned departments.
Set monthly meetings with the team to communicate the monthly distribution plan.
Working on the team development & improvement plan.
Ensure that staff are following regulations & process.
Conduct a weekly meeting with subordinates to evaluate performance versus required.
Achieve 100 % of Delta regional targets on monthly basis across ADSL, Migration, MI, and active dealers.
Reach the required Market share targets for all products per region.
Ensure uploading the daily, weekly and monthly visits targets 100 visits per month distributed among the working days.
Assure full awareness and availability for the new activation process across all dealer’s layers.
Team Skills to lead and influence people.

Company industry:
Telecommunications
Job role:
Sales

Sales Representative

March 2009 - September 2011

vodafone egypt

Egypt

March 2009 - September 2011

• Delivered exceptional customer service, ensuring client satisfaction and loyalty throughout the sales process.
• Proactively addressed customer inquiries and provided technical support, enhancing the overall buying experience.
• Collaborated with team members to streamline sales processes, resulting in improved efficiency and faster response times.
• Developed strong relationships with clients, leading to repeat business and referrals.
• Analyzed customer feedback to identify areas for improvement, driving initiatives that increased service quality.
• Trained and mentored new sales representatives, fostering a culture of excellence within the team.
• Demonstrated a commitment to meeting and exceeding sales targets, contributing to overall team success.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

خدمة اجتماعية - جامعة بنها

May 2008

May 2008

Bachelor's degree, خدمة اجتماعية

Egypt

GPA (percentage): 90%

GPA (percentage): 90%

Social Service main objective the development of communities and that by searching for power and the various factors that inhibit growth and social progress such as deprivation, unemployment, disease and poor living conditions that come out of the reach of individuals who suffer from it and working on the hardship are also looking for the causes of the ills in society in order to address and fight for these reasons and the most appropriate means Tantq effective participation in society for the Elimination or reduction of raised and damage that result to a minimum. Philosophy of social service in the concept of social philosophy moral, so that the roots of the philosophy of social service related and linked to religion and humanism Valdmh social derives its philosophy of religions and movements of humanity and social sciences, natural and scientific expertise of A_khasa Ian meetings of the piece say that the philosophy of social service already appearing profession from time immemorial

Skills

Excellent Customer Service After Sales Service
Expert
Excellent Customer Service After Sales Service
Expert
SAP CRM 7.0 Marketing Sales & Service
Expert
SAP CRM 7.0 Marketing Sales & Service
Expert
Excellent Customer Support Service Skills
Expert
Excellent Customer Support Service Skills
Expert
handling customer care service
Expert
handling customer care service
Expert
crm sales service
Expert
crm sales service
Expert
Excellent knowledge of Windows, MS Word, Internet ,Very good knowledge of MS Excel, Outlook, Powe
Expert
Excellent knowledge of Windows, MS Word, Internet ,Very good knowledge of MS Excel, Outlook, Powe
Expert
Sales
Expert
Sales
Expert
Sales
Expert
Sales
Expert
Microsoft office
Expert
Microsoft office
Expert
supervisory Skills
Expert
supervisory Skills
Expert
Sales Management
Expert
Sales Management
Expert
Handling customer
Expert
Handling customer
Expert
leadership
Expert
leadership
Expert
teamwork
Expert
teamwork
Expert
crm sales service
Expert
crm sales service
Expert
handling customer care service
Expert
handling customer care service
Expert
Excellent Customer Support Service Skills
Expert
Excellent Customer Support Service Skills
Expert
SAP CRM 7.0 Marketing Sales & Service
Expert
SAP CRM 7.0 Marketing Sales & Service
Expert
Excellent Customer Service After Sales Service
Expert
Excellent Customer Service After Sales Service
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate
Arabic
Expert

Memberships

city club

Member of the General Assembly

January 2024

Training and Certifications

Certifications
Cross Functional Collaborationcoursera
FinTech Foundations and Overviewcoursera
Organizational Behavior: How to Manage Peoplecoursera
Visionary leadership, identity & motivation:Become a meaning maker

Hobbies

  • كرة القدم و الجرى و المبيعات
    العمل منذ الصغر و بداية الحياة المهنية مبكرا و الزواج و بناء اسره صغيره سعيده .. و التطلع الي مستقبل افضل و مستوى متميز في حياتى المهنية و الأسرية ..