مصطفى علام

• Direct and manage fleet operations for 75 buses and 612 small vehicles across Trojena and Sharma, overseeing
scheduling, routing, and transportation workflows to ensure timely deliveries, safety, and operational efficiency.
• Proficient in using digital platforms and monitoring dashboards to track performance, workflows, and operational
KPIs.
• Experienced in managing and supporting seasonal operations, ensuring smooth workflow adjustments during peak
periods.
• Monitor transportation systems by observing key performance indicators, operational plans, and service metrics to
ensure efficient and safe operations.
• Respond promptly to incidents, service disruptions, and emergencies while following established protocols and
communication procedures.
• Experienced in operating control systems and monitoring direct, real-time systems to support continuous operational
oversight and decision-making.
• Coordinating with the Ministry to obtain the location letter required for share allocation and project approvals.
• Managed the end-to-end process of placing and tracking fuel orders with Saudi Aramco, optimizing supply schedules
and maintaining strong supplier relationships.
• Manage and collect insurance receivables, ensuring timely follow-up with insurance companies, accurate
documentation, and resolution of payment discrepancies to maintain healthy cash flow.
• Analyze and optimize transportation performance, implementing strategies to improve route efficiency, resource
utilization, and profitability while tracking key performance indicators (KPIs).
• Build and maintain professional relationships with drivers, customers, and external partners, resolving service,
routing, and operational issues to ensure seamless transport operations.
• Ensure compliance and safety standards, managing MVPI, vehicle insurance activation/deletion, preventive
maintenance schedules, and adherence to DOT regulations and company safety policies.
• Manage administrative and financial operations, including payroll, net-revenue budget oversight, P&L analysis,
invoicing, driver counseling, accident reporting, and preparation of operational and financial reports.
• Oversee inventory, assets, and workforce allocation, assign drivers effectively, balance equipment across customer
pools, and resolve mechanical, operational, and service issues efficiently.

● Optimize fleet operations and achieve profitability, as well as, oversee day-to-day operations to ensure smooth flow of transport
operations which include safe workplace and on-time delivery.
● Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new
carrier set-up, minimize turnover, and maximize ongoing productivity.
● Make recommendations for continuous improvement, determine and measure key performance indicators, and create,
maintain, and present customer-specific reporting & financial analysis through face-to-face interactions at customer locations.
● Conduct analysis of fleet operations and follow up with drivers/transporters for any issues regarding vehicle placement and
record all transactions into the database. Manage monthly audit and ownership transfer of vehicles and Tamm authorization.
● Oversee import vehicles, SASO, MVPI, and keys management and perform activation and deletion of insurance.
● Manage yard (checking/inspecting equipment, replacing parts, completing repairs, etc.) and coordinate with maintenance to
ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed.
● Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews,
filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and creating operational/financial reports.
● Work with drivers, customers, and company personnel to resolve service issues, routing, and planning, mechanical problems,
accessorial pay-related issues, etc. Ensure timely closure of all the orders and resolve any arising problems or complaints.
● Manage inventory, assets, customer pools, and assignment of drivers to balance equipment in the market.
● Enforce company policies to ensure DOT compliance and company safety requirements are met. Maintain the Companys safety
culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, and annual reviews.
● Assign loads and plan, route, and monitor freight movement also IMS (Uploading vehicles on the website).

• Directed daily transportation and fleet operations, ensuring safe workplace practices, on-time deliveries, and efficient
resource utilization to achieve profitability and operational excellence.
• Analyzed and optimized fleet performance, monitoring KPIs, auditing monthly operations, managing vehicle
ownership transfers and authorizations, and providing accurate reporting and financial analysis to stakeholders.
• Oversaw vehicle and yard management, including import vehicle processing, compliance with SASO and MVPI
requirements, insurance activation/deactivation, inspections, repairs, and preventive maintenance scheduling.
• Handled administrative and financial responsibilities, including payroll, P&L analysis, invoicing, accident reviews,
driver counseling, and timely documentation to ensure smooth business operations and cost control.

• Managed and supervised fleet operations, overseeing the daily scheduling and routing of 60+ vehicles (buses, tankers,
utility trucks) to ensure timely deliveries, regulatory compliance, and safety standards.
• Developed and implemented transportation strategies, driving route optimization, cost reduction, resource
allocation, and operational efficiency to meet short- and long-term business goals.
• Led and coached transportation teams, managing driver schedules, performance, and training while maintaining
contingency plans with standby vehicles and substitute drivers for uninterrupted service.
• Ensured compliance and documentation accuracy, coordinating vehicle registration, insurance renewals, preventive
maintenance, and preparing detailed performance and incident reports for management.

● Conducted audits and reviews of various areas related to operation, marketing, logistics, service, parts, and lease.
● Executed audit work programs, identified and communicated audit issues, and ongoing issue follow-up and remediation.
● Performed audit risk assessments and developed audit objectives and procedures.
● Coached team members on audit methodology, technical audit expectations, and client management.
● Assisted in developing formal written reports to communicate audit results to management and other stakeholders.
● Continuously sought opportunities for audit process improvement.
● Worked on multiple priorities/projects simultaneously while meeting deadlines.

• Planned, executed, and documented audits across operations, marketing, logistics, service, parts, and leasing,
performing risk assessments, designing audit procedures, and identifying control gaps and compliance issues.
• Prepared and presented detailed audit reports to senior management and stakeholders, providing recommendations
for process improvements, ensuring follow-up, and supporting remediation of identified findings.
• Led and supported audit team development by coaching team members on audit methodology, technical standards,
and client management while managing multiple projects and driving continuous improvement initiatives.

● Assisted management in the supervision of drivers and staff of the Transportation Department and ensured optimum delivery
reliability to the customer by developing efficient and effective production flow processes.
● Oversaw the development of the Transportation work plan, activities, and strategies including developing recommendations for
short and long-range for managing overall transport operations efficiently.
● Provided adequate training to drivers in proper handling and delivery of vehicles during transportation. Reduced transportation
costs by defining the process for vehicle ordering and delivering within branches throughout the Kingdom.
● Ensured vehicles are maintained to safety and environmental standards and also ensured periodical maintenance of vehicles.
● Standardized transportation rates by negotiating prices and preparing contracts with multiple vendors with competitive prices.
● Managed and set up effective delivery routes; planned and coordinated a schedule of drivers for completing deliveries on time.
● Prepared daily/weekly/monthly reports of the operations & expenses to maintain inventory and keep track of quality, quantity,
stock levels, delivery times, transport costs, and efficiency. Prepared/submitted accident reports to HO with the Police report.
● Monitored expiry of insurance, registration, etc., and facilitated the processing of renewals.
● Led and organized trips as per the request/requirements. Coordinated the transportation of Vehicles/Containers/Packages out
of the port, as well as, the movement of vehicles to the bonded area to avoid demurrage payments.
● Ensured the paperwork required by Customs is complete and resolved any delays in preparation.
● Prepared the customs duty and port fees; prepared and assisted daily/monthly reports cleared from ports Clearance Status.
● Processed online payment for Duty to Saudi Customs. Follow up items or products from Saudi port till cleared and released to
warehouse and also followed what is paid to customs and need to pay.

• Enhanced transportation operations designing and short- and strategies, improving
efficiency smooth vehicle all branches in Improved workforce
• Directed and supervised transportation operations and personnel, supporting management in overseeing drivers and
staff to ensure on-time deliveries, optimized workflows, and high customer satisfaction.
• Implemented and enforced compliance and safety protocols by coordinating preventive maintenance, monitoring
insurance and registration renewals, and ensuring vehicles met safety and environmental standards.
• Planned, scheduled, and optimized delivery routes and logistics, including port clearances, customs documentation,
bonded area movements, and online duty payments to ensure timely and cost-effective transportation.
• Prepared, tracked, and analyzed operational and financial reports covering inventory, expenses, transport costs, and
delivery performance, providing actionable insights to management and maintaining accurate documentation.

● Overall in charge of stockyard and transport coordination including network planning, transportation management, visibility,
yard & compound logistics, and integration of global trade compliance and warehouse capabilities.

● Formulated and developed a stocking system that will maximize space and allow faster delivery time.
● Conducted random checking of the cargo manually. Observed the arrival and dispatch of the materials from the Warehouse.
● Drove daily morning meetings with the warehouse staff and manager and sent daily operational reports to the Branch In charge.
● Monitored local and international land transport movements and the coming from the port of Dammam.
● Handled Customer needs from storage at Warehouse to dispatch of goods as and when required by the Customer. Maintained a
smooth flow of communication through proper channels. Provided solutions to the Customers on their various requirements.

● Carried out regular monitoring of the ships progress through navigation.
● Kept in contact with the captain for any assistance; performed trajectory analysis of air systems, specification of various
guidance and navigation components, and performed control and point analysis on said systems.
● Prepared all the paperwork for the port permits and notifications for the port authority.

● Facilitated and participated in the selection of freight carriers, and provided analyses for best options.
● Performed physical inspection of the shipments for quality and quantity and reported any damaged shipments.
● Utilized provided resources to determine detailed and unique customer shipping requirements and ensured that they are
accurately achieved for each shipment and also provided freight estimates to the sales team for quote preparation.
● Processed and maintained files on all customer orders and their shipments.
● Conducted regular follow up for incoming shipments; arranged all the paperwork related to the shipment.
● Completed timely, internal shipping reports and responded to inquiries regarding shipment status.
● Organized the shipment clearance and customs documents and submitted them to the port to release the shipment.