مصطفى محمد شحاته

ed with the overall busin
• Develop and implement HR strategies and initiatives align ess
strategy
• Create and manage GCS ACADEMY “SAP Training Center”
• Bridge management and employee relations by addressing demands, grievances or
other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement,
motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the
organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Recruits, interviews, and selects employees to fill vacant positions for Egypt & KSA.
• Analyzes wage and salary reports and data to determine competitive compensation
plan.
• Writes directives advising department managers of Company policy regarding equal
employment opportunities, compensation, and employee benefits.
• Consults legal counsel to ensure that policies comply with federal and state law.
• Administers benefits programs such as life, health, and dental insurance, pension plans,
vacation, sick leave, leave of absence, and employee assistance.

• Develops and maintains a human resources system that meets top management
• Information needs.
• Oversees the analysis, maintenance and communication of records required by law or
local governing bodies or other departments in the organization.
• Recruits, interviews, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward
company goals.
• Keeps records of benefits plans participation such as insurance and pension plan,
personnel transactions such as hires, promotions, transfers, perform reviews, terminations
and employee statics.
• Coordinates management training in interviewing, hiring, terminations, promotions and
perform review.
• Advises management in appropriate resolution if employee relations issues.
• Responds to inquiries regarding policies, procedures and programs.
• Administers performance review program to ensure effectiveness, compliance, and
equity within organization.
• Administers salary administration program to ensure compliance and equity within
organization.
• Prepares budget of human resources operations.
• Prepares reports and recommends procedures to reduce absenteeism and turnover.
• Provides management direction and counseling
• Supervises clerical assistant and temporary staffing as needed.

• Maintains the work structure by updating job requirements and job descriptions for all
positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing
program; counseling managers on candidate selection; conducting and analyzing exit
interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and
training programs by TNA system.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting
job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions by KPI
system.
• Ensures planning, monitoring, and appraisal of employee work results by training
managers to coach and discipline employees; scheduling management conferences
with employees; hearing and resolving employee grievances; counseling employees and
supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying
and assessing benefit needs and trends; recommending benefit programs to
management; directing the processing of benefit claims; obtaining and evaluating
benefit contract bids; awarding benefit contracts; designing and conducting
educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource
federal and state requirements; conducting investigations; maintaining records;
representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human
resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system;
keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; participating in
professional societies.
• Completes human resource operational requirements by scheduling and assigning
employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
• Maintains human resource staff job results by counseling and disciplining employees;
planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.
• Conduct exit interviews to identify reasons for employee termination.
• Analyse statistical data and reports to identify and determine causes of personnel
problems.
• Plan and conduct new employee orientation to foster positive attitude toward
organizational objectives.
• Supervising sales team.

 Implementation of HR strategy in the CO; effective implementation of the internal
control; proper design and functioning of the HR management system.
 Advice to Senior Management on HR new practices and their implementation
(succession planning, career development and transition), strategic recruitment,
advice on contract modalities, learning plan and performance evaluation).
 Prepare or maintain employment records related to events such as hiring,
termination, leaves, transfers, or promotions, using human resources management
system software.
 Interpret and explain human resources policies, procedures, laws, standards, or regulations.
 Candidates interview and selections.
 Vodafone account manager.
 Schedule or conduct new employee orientations.
 Maintain and update human resources documents, such as organizational charts,
employee handbooks or directories, or performance evaluation forms.
 Select qualified job applicants or refer them to managers, making hiring recommendations.

 Develops organization strategies by identifying and researching human resources
issues; contributing information, analysis, and recommendations to organization
strategic thinking and direction; establishing human resources objectives in line with
organizational objectives.
 Implements human resources strategies by establishing department accountabilities,
including talent acquisition, staffing, employment processing, compensation, health
and welfare benefits, training and development, records management, safety and
health, succession planning, employee relations and retention, AA/EEO compliance,
and labor relations.
 Manages human resources operations by recruiting, selecting, orienting, training,
coaching, counseling, and disciplining staff; planning, monitoring, appraising, and
reviewing staff job contributions; maintaining compensation; determining production,
productivity, quality, and customer-service strategies; designing systems;
accumulating resources; resolving problems; implementing change
 Develops human resources operations financial strategies by estimating,
forecasting, and anticipating requirements, trends, and variances; aligning monetary
resources; developing action plans; measuring and analyzing results; initiating
corrective actions; minimizing the impact of variances.
 Supports management by providing human resources advice, counsel, and
decisions; analyzing information and applications.
 Guides management and employee actions by researching, developing, writing, and
updating policies, procedures, methods, and guidelines; communicating and
enforcing organization values.
 Updates job knowledge by participating in conferences and educational
opportunities; reading professional publications; maintaining personal networks;
participating in professional organizations.
 Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 Responsible for visas and medical insurance.
 Responsible for transportation.
 Payroll.

 Assist to preparing the financial accounts for the organisation and ensuring the financial integrity of the statutory accounts.
 Assist to Production of statutory accounts, balance sheet reconciliations.
 Prepares monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
 Banking transactions.