Mostapha Ouchchane, marketing Manager

Mostapha Ouchchane

marketing Manager

Delta Marketing co ) Adidas

Location
Morocco - Marrakech
Education
Diploma, التجارة والتسويق
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

marketing Manager at Delta Marketing co ) Adidas
  • Saudi Arabia - Jeddah
  • May 2017 to June 2018

• Customer support service
• Listening to customer needs
• Work and transmit brand values
• Prepare weekly and monthly sales reports
• Coordination with various branches and Showrooms Warehouse managemen
Mainly responsible for the following:

• Performing a complete financial analysis of all income and expenses

• Coordinate efforts with those of the marketing partners of the company

• Sales Support Specialist

• Communicate with the rest of the company Branches

• Help improve sales processes and customer

• Drafted and prepared reports and correspondence

• Maintained customer

• answered telephone calls and handled general

• Created and generated monthly sales reports for Account

• Conceptualized, implemented and tracked quarterly sales

• Customer Service Representative

• Daily customer communication

• Followed up with clients following service to ensure 100% client satisfaction

Store Manager at United Trading & Marketing Ltd., Co. U-MARK SPORT Saudi Arabia
  • Saudi Arabia
  • March 2012 to May 2017

• Oversee diverse team of retail workers and ensure that daily goals set by company headquarters are met or exceeded.

• Ensure day-to-day functions are fulfilled by team members; use checklist provided by company to review work.

• Contribute to high levels of customer satisfaction by regulating return and exchange center.

• Maintained efficient workflow by supervising small team of employees in a retail setting.
• Help strengthen team and organization by recruiting and hiring qualified employees.

• Warehouse management and display design of sportswear and fitness equipment.
• Cashier responsible for money transaction with customers, bank and accountant.
• Coordinate with the headquarter and main warehouse.
• Monitoring the daily and monthly achievement of sales target as well as tracking record of maximizing profits of store.
• Preparing sales reports daily and weekly
• After sales service by Coordinate, shipping schedules and delivery of merchandise to customer’s
• Staff management (training, disciplining, coaching, scheduling, motivating), in order to achieve given targets.

Education

Diploma, التجارة والتسويق
  • at OFPPT Marrakech
  • July 2011
Bachelor's degree, psychology, sociology
  • at Cadi Ayad University
  • July 2009
High school or equivalent, literature
  • at Ibn Toumert High School, Marrakech
  • July 2006

Specialties & Skills

Sales and Marketing Management
Network Programming
Marketing
Web Design
Project Management
• Ability to Pick Up New Skills and Knowledge quickly.
• skill of creating websites (online store shop web) and smartphone applications
• Creates a welcoming environment and provides excellent customer service including learning about p
chieves personal sales targets in line
• Strong Communication Skills.
• Create reports & relationships and enrich data model with new measures and data formats,with Power
• Meeting High Standards of display And visual merchandising.
• Being able to Work as part of a team.
• Willing to Work on a shift Basis including evenings And Weekends.
• Created efficient and unified team by solving minor disputes between team members and creating sch
• Capable of following procedures and systematic processes.
• High skill: in operating systems (windows, kali linux, ubuntu)
• Ability to work under pressure and to stand for Long Period.
• High Standard of Customer Service (customer service Skills).
• Mastering the use of design programs (3D , photoshop 7 )
• Competent User of Microsoft office (World, Excel, PowerPoint, Access FrontPage, Outlook).
• Sql , C++ , C+ ,C# , Php , Html, Css and jQuery Programming

Social Profiles

Personal Website
Personal Website
ouchchane.com

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Italian
Beginner
Spanish
Beginner

Training and Certifications

Diplome Marketing (Certificate)
Date Attended:
July 2011
IPv6 (Certificate)
Date Attended:
April 2018
HTML (Certificate)
Date Attended:
June 2018
SQL (Certificate)
Date Attended:
June 2018
Selling online (Certificate)
Date Attended:
April 2018
Websites FTV (Certificate)
Date Attended:
April 2018

Hobbies

  • • learning new things
  • • Reading: Magazines, Books, Articles.
  • • Sport: Travelling: Excursion, camping.