General Trade Manager
Total Jordan
Total years of experience :16 years, 1 Months
•Make sure Health, Safety, Environment and Quality policies of the Group are always followed in all General Trade activities(B2B Diesel Supply, Dafa services& Call Center)
•Enhance the image of the company and develop the synergies between general trade department and other divisions/departments within the company.
•Plan and implement sales strategies.
•Achieve budgeted volumes and margins through the implementation of determined action plans.
•Define, direct, supervise, control and coordinate all activities within the department.
•Recruit, train, appraise, motivate and manage General Trade force.
•Daily monitoring of financial risk.
•Negotiate the terms of an agreement and closing sales.
•Cross-Selling(Lubricants, Aviation Fuel & Total Card).
•Manage the call center department, manage customer complaints and incidents.
•Manage Dafa services (Home Heating diesel supply).
•Daily monitoring the LPR’s activities (government sector)
July 2010-Dec. 2013 Corporate Sales Executive
Jan.2014 - Present Senior Corporate Sales Executive
•Account Management, maintain and develop existing portfolio of accounts in order to achieve revenue targets and maintain company standards. (Handling more than 200 active accounts)
•Generate, sell, negotiate, close and secure new business opportunities and achieve the revenue target set by Sales Management.
•Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
•Increase new business opportunities and increase client numbers.
•Achieve sales targets as set by the Management.
•Negotiating the terms of an agreement and closing sales.
•Maintain comprehensive contact history on bespoke customer management system.
•Visiting exists, target & potential clients.
•Direct and coordinate company sales & marketing function.
•Develop and coordinate sales selling cycle and methodology.
•Rotation systems with the existing clients.
•Direct and oversee the company marketing function to identify and develop new customers to use our services.
•Analyze and evaluate the effectiveness of sales, methods, cost & result.
•Communicating with the network (Rate request, routing orders, Quotations)
- Executes the sales strategy of growing Travelers market share
- Diagnoses agencies' interests and ability to grow and motivates agents to succeed
- Articulates company position and seeks out business with appropriate agencies to meet Company objectives
- Maintaining existing customer relationships
In charge of the commercial development
- Management of the orders, stock and the delivery deadlines
- Development of sponsoring and promotion activities
- Installation of market analyses and identification of competition