Motaz Rawashdeh

• Lead Health Information and M&E departments, ensuring 100% data accuracy for a project serving Syrian refugees.
• Manage the Quality Health Committee for 16 specialized clinics, radiology, and lab departments.
• Climate Research Lead: Provide executive support for research assessing the health impact of climate change on chronic disease patients.

I am responsible for providing management leadership and oversight for the implementation of all development program interventions. I collaborate with partners and program staff to ensure timely, high-quality, and relevant health projects. My role includes guiding field teams, ensuring the timely and quality implementation of activities, and meeting reporting requirements. I also liaise with the team to address technical or quality issues and facilitate necessary programming changes. Additionally, I define project objectives and maintain quality control throughout the projects life cycle.

- Azraq camp UNFPA SRH project

• Managed the implementation of the IRC Primary Health Care (PHC) Program in Northeast Syria, and collaborated with other IRC programs (WPE, ERD, and CP) to integrate health programs with other programs in Al- Haskah, Al Raqqa, Dear Alzoer, and Al - Hol camp.
• Improved the quality of care provided in 32 health clinics by standardizing treatment protocols and conducting quality assurance activities. Coordinated health services across all IRC health facilities.
• Facilitated the capacity building of national staff, providing training, mentorship, and supervision to health program staff at different implementation locations.
• Monitored program quality and provided technical oversight.
• Implemented an integrated model of community health, nutrition, and MPHSS with primary health care activities.

• Oversaw health programming and supervised staff, including program implementation and support for strategies and approaches in Zaatari camp and urban clinics. Collaborated closely with the Ministry of Health and UNHCR to adapt to changing contexts, respond to emergencies, and manage project funding.
• Ensured technical accuracy of health activities by following clinical guidelines, protocols, and best practices, both locally and globally.
• Led quality improvement initiatives to standardize clinical practices across all health facilities and ensure proper implementation of health projects and grants.
• Formed and chaired a quality improvement committee to monitor and sustain health activities.
• During the COVID-19 pandemic, maintained health services to vulnerable communities through the adoption of remote health services via teleconsultation.
• Provided technical and strategic leadership to the Ministry of Health and private sector to strengthen the health system, improve NCD, PHC, and RMNCH+ services, and increase access to quality health services for Syrian refugees within the national system.

• Managed technical health programs in emergency settings and executed effective project and grant management, field coordination, and program quality assurance for major partners, including two major hospitals.
• Supervised four primary health care clinics and one mobile community clinic, working with a large network of community health volunteers to support Syrian refugees in camps and urban areas in Northern Jordan.
• Collaborated with health team members to design interventions that addressed gaps identified in community assessments and monitored the quality of care through HIS and/or community health information systems (Commcare).

• Contributed to the development of a community health manual for emergency settings and provided training and mentorship to community health promoters and other staff members to meet capacity-building needs.
• Conducted supportive supervision for supervisees, including the development and monitoring of regular work plans and conducting timely and high-quality performance evaluations.
• Achieved proposed goals and indicators in accordance with the project and budget framework for two main interventions in the community health program integrated with the early childhood development (ECD) project.
• Managed and supervised the medical mobile clinic, delivering a package of essential primary health care and basic reproductive health services to rural areas and informal camps.

• Implementing and innovating a Community Accountability Reporting Mechanism (CARM) system that improved the organizations ability to report on program implementation, analyze data, and present impact to stakeholders such as donors, government agencies, other organizations, and communities.
• Providing oversight and training to staff on compliance and accountability tools and processes.
• Ensuring all team members across the Northwest Syria region were trained on the CARM system.
• Communicating and disseminating procedures, policies, and tools to beneficiaries, project staff, and other stakeholders.
• Centralizing the management of social media-based (WhatsApp, Facebook) and suggestion box mechanisms for handling complaints.

established, and innovates a CARM system that improves Mercy Corps’ ability to inform program implementation, analyses data, and represent impact to donors, government, colleague agencies, and communities themselves.
•Overseeing and training the staff on compliance and accountability tools, and other processes as required all NWS team at all levels was trained on the CARM system
•Communicates and disseminates complaints handling procedures, policies, and tools as appropriate to beneficiaries, project staff, and other stakeholders by Handling centralized social media-based (WhatsApp, FB) and suggestion box mechanisms.

As a Technical Specialist in Community Outreach for Abt. Associates Inc. USAIDs HSD program in Jordan, from June 2016 to September 2017, the following responsibilities were carried out:
• Provided technical support to the staff at Ministry of Health (MOH) health centers and Community Health Committee (CHC) leaders to enhance health promotion activities and support results-oriented efforts, with a particular focus on RMNCH+ topics across 17 PHCs.
• Assisted over 30 community-based organizations in designing and executing innovative strategies aimed at increasing the utilization of modern family planning and maternal and child health services.
• Offered technical support including coaching, on-the-job training, and formal training sessions, as well as supervised CHCs, community health workers, and NGOs.
• Implemented a system for field visits and data verification to ensure that health services and information reported is accurate, timely, and relevant.
• Promoted healthy behaviors within the community and empowered active community members and leaders to engage in community development and incorporate their experiences.

response to the existing gaps in the delivery of essential Primary health and reproductive health services in Mafraq Governorate, the IRC deliver a package of Primary Health Care (PHC) including basic Reproductive Health (RH) services to Syrian refugees and vulnerable Jordanians living in the Informal Tented Settlements (ITSs) and urban areas of Mafraq governorate. Through a mobile clinic and community-based health interventions.

• Maintaining accurate records of aid distributions and overseeing logistics and supplies is crucial for the health program. In addition, standard operating procedures are implemented across all clinics by monitoring and evaluating pharmaceutical practices and payments. Tracking expenses and preparing weekly reports for the Health Manager and Health Coordinator and other stakeholders. I maintained the SOPs and standards in a manner that ensured the program ran efficiently and effectively.

Saudi Arabian Japanese pharmaceutical company): SAJA Pharmaceuticals is a joint
•Venture between the premier Saudi healthcare companies; TAMER Industries & two of the leading Japanese Pharmaceutical companies; Daiichi-Sankyo Co. Ltd. & Astellas.

• Promoting and selling pharmaceutical products to healthcare professionals, including doctors, nurses, and pharmacists. Building strong relationships with clients and ensuring their loyalty and support is also a crucial aspect of the job. A key responsibility is to answer any questions and address any concerns that healthcare professionals may have regarding the products being sold. In addition, identifying new business opportunities and developing sales strategies to increase product sales is also an important aspect of the role.



Training courses:

Date
Training / Course Name
Description / Institution
May 2020
National Response Plan for COVID-19 related to Antenatal Care and Breastfeeding during COVID-19 Pandemic;
HSD- USAID
July 2020
COVID-19 methods for detection, prevention, response and control
World Health Organization