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Mouhammad Nassar, Customer Service

Mouhammad Nassar

Customer Service·Ritex

Lebanon

Master's degree, Business Administration

Work experience

Total years of experience: 4 years, 5 months

Customer Service

January 2022 - Present

Ritex

Beirut, Lebanon

January 2022 - Present

• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Engaged a friendly conversation with customer to better uncover individual needs.
• Used in-store system to locate inventory and place orders for customers.
• Conducted product demonstration to highlight features and redirect objections to positive aspects.
Company industry:
Manufacturing
Job role:
Customer Service and Call Center

Education

Modern University For Business And Science

August 2027

August 2027

Master's degree, Business Administration

Lebanon

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

I completed all the necessary project in time, wellorganized and got full grades. i also have an aptis exam from the british council with a high B2 grade

Art Sciences and Technology University in Lebanon

February 2024

February 2024

Bachelor's degree, Bachelor of Business Administration – Human Resources Management

Lebanon

GPA (rating): Very good

GPA (rating): Very good

I got an A on my senior project. I did an amazing presentation followed by a powerpoint clear formed only with bullet points. I aslo wrote a book of 70 pages

Skills

Working Under Pressure
Expert
Working Under Pressure
Expert
Employee Relations
Expert
Employee Relations
Expert
Data Entry
Expert
Data Entry
Expert
Customer Service
Expert
Customer Service
Expert
Customer Loyalty
Expert
Customer Loyalty
Expert
Sales
Intermediate
Sales
Intermediate
communication
Expert
communication
Expert
teamwork
Expert
teamwork
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Customer Service
Expert
Customer Service
Expert
Customer Service Skills
Intermediate
Customer Service Skills
Intermediate

Languages

English
Expert
French
Expert
Arabic
Native Speaker
Spanish
Beginner

Training and Certifications

Certifications
aptis exam
Jan 2025
Show credentials

Hobbies

  • football
    i played in a tournament with " the way " team and we where the only team to play with respect and we won a trophy for it